An example of supplements and vitamins fulfilled by James and James

Specialist fulfillment services for supplement brands

Whether you’re selling protein powder or vitamin supplements, an organically certified warehouse is the ideal place to store and ship your products. And that’s where James and James Fulfillment comes in.

We provide order fulfillment services to leading health supplement and vitamin brands. We store your products in our fulfillment centers, then pick, pack and dispatch online orders to your customers.

Why use our supplement and vitamin fulfillment service?

An aisle of goods in the Liberty fulfilment centre

Organically certified storage

Our UK fulfillment center is the ideal place to store supplement and vitamin products, thanks to:

  • Organic certification from the Soil Association
  • A five-star hygiene rating from the Food Standards Agency
  • Secure, clean storage for high-value items

Brilliant customer experience

Our service is designed for small and lightweight items, making it perfect for supplements and vitamins. We’ll delight your customers with:

  • Same-day dispatch and fast shipping
  • Online tracking of their order from checkout to doorstep
  • Branded packaging when you take 1,000+ orders per month
A plain, undamaged box ready for shipping and delivery
A plain, undamaged box ready for shipping and delivery

Brilliant customer experience

Our service is designed for small and lightweight items, making it perfect for supplements and vitamins. We’ll delight your customers with:

  • Same-day dispatch and fast shipping
  • Online tracking of their order from checkout to doorstep
  • Branded packaging when you take 1,000+ orders per month
An on device image of our order fulfilment software Control Port which links to a video of the software

Complete stock control

Best before end (BBE) dates, serial numbers and barcodes are all captured in our unique order fulfillment software. This enables you to:

  • Segregate products into batches
  • Specify which batches are used when
  • Trace which batch was used in which order

What do our supplement and vitamin clients say?

James and James supports Nutravita’s brand diversification strategy

Established in 2014, with many more years of experience in health and wellbeing, Nutravita is continually updating its product ranges of supplements and vitamins, to help people live healthier lives.

By partnering with James and James, we’re able to spend less time packing and shipping orders, and have more time to focus on plans to grow our company.

– Arash Peyami, CEO/Founder, Nutravita

Protein Empire saves money and grows faster

Protein Empire – an innovative sports nutrition brand – has reduced wastage, improved customer experience and grown 50% month-on-month since working with James and James.

We’ve been really impressed with the team at James and James. Their processes are second to none and fulfillment is no longer something we are having to think or worry about.

– William Evans, Managing Director, Protein Empire

Supplement store sees growth thanks to James and James Fulfilment

for the Ageless is a food supplement store, specialising in groundbreaking herbal and multivitamin formulas, aimed at “people who see ‘complete wellbeing’ as the new ‘beautiful'”.

We chose James and James for their ethical and organic standards, and slick software system and processes.

– Daniel, Director, for the Ageless

 

See ControlPort in action

Come and take an in-depth look at ControlPort - the original cloud-based order fulfillment platform.

We built it, shaped it and continue to develop it with eCommerce scalability front-of-mind. Our demo is tailored to you and the nature of your business, so we won't follow a formalized structure - you ask the questions, we'll answer them.

  • Find out what makes it 'award-winning'
  • Discover actionable insights for your online brand
  • Hear how it's helped eCommerce businesses achieve considerable growth
  • Explore ViewPort - our real-time, customer facing order tracking software
  • Wonder how you ever managed without it

We rely on ControlPort to run the European and UK parts of our business.

- Luke Davies, Founder, Tina Davies Professional

Read the case study

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