Product fulfillment for fast-moving consumer brands
Unlike traditional logistics providers, James and James’s product fulfillment service is built specifically for direct-to-consumer, eCommerce brands. Here are just a few of the markets and products we specialize in.
CBD oil fulfillment
Our organic warehouse, batch control, fast shipping and discrete packaging help brands deliver an exceptional customer experience in the fast-growing CBD oil market. CBD products we fulfill range from oils to capsules, creams to gummies.
Fashion fulfillment
Fashion brands can improve their customer experience and profitability with us. Through our processes and technology, we offer fast, accurate shipping, trackable online returns, and simple inventory management.
Cosmetics fulfillment
We help a wide range of hair and skin care brands meet the needs of today’s online shoppers. Expertly packed items, same-day shipping and online tracking ensure the right order reaches the right customer as fast as possible – without breakages.
Organic fulfillment
As one of the first warehouses to be organically certified by the Soil Association, we’ve become the natural choice for organic brands. We store, pick, pack and ship a variety of organic produce, including food, supplements and beauty items.
Pet accessories fulfillment
From cat flaps to dog leads to animal supplements, we fulfill a wide range of pet supplies. Our service helps brands increase repeat purchase rates, improve their customer experience and better manage their stock with strict batch control.
Stationery and gift fulfillment
When it comes to selling stationery and gifts, presentation and speed of delivery is key. Through our network of clean, secure fulfillment centres, we ship orders rapidly and ensure everyone is packaged perfectly, ready for their recipient.
Subscription box fulfillment
The subscription box market is set to grow rapidly, as start-ups and established brands hop on the trend. We help them build customer loyalty, with fast shipping, online tracking and custom packaging for subscription products.
Supplement and vitamin fulfillment
Whether you’re selling protein powder or vitamin supplements, our organically certified warehouse is the ideal place to store and ship your products. We also offer strict batch control, helping you trace which products were sold when.
Luxury fulfillment
Quite rightly, customers expect their luxury product orders to arrive untarnished and on time. Our global fulfillment centers are equipped with 24/7 surveillance and restricted access areas to house precious luxury items securely. We'll then pack with care, ready for despatch to your eagerly-awaiting customers.
Toys and games fulfillment
Nothing says 'ruined birthday party' more than an undelivered, or even incorrect, toy gift. Whether you've crowdfunded a new toy collection, or you're an established industry giant, our game plan is to ensure your customer orders arrive on time and in perfect condition.

Homeware and accessories fulfillment
It's said customers buy homewares how they buy their clothes: impulsive, trend-orientated and seasonal. Stay on top of what's trending in your product inventory using our insightful order fulfillment software and be alerted when in-demand stock is running low.
Food and drink fulfillment
Snack bars, coffee beans, beer, organic wholefoods; we place importance on delicate handling, clean ambient storage and protective packaging for all types of consumable goods. With ControlPort, you'll have all the 'food for thought' insight you need.
What does product fulfillment mean?
Product fulfillment is the process of storing, picking and packing, and shipping products to consumers – and handling any returns. Our product fulfillment service works best for retailers that have:
Brands that are ready to scale
We help brands with proven products, established business models and growing sales get to the next level.
1,000+ orders per month
We ease the growing pains of brands that are already shipping – or are about to ship – 1,000+ orders per month.
Direct-to-consumer sales
We specialize in D2C eCommerce fulfilment, rather than traditional pallet-based storage and distribution.
Small, lightweight products
We’re optimized for fast-moving consumer products that are smaller than a soccer ball and lighter than a laptop.