Supplement your business success

Whether you’re selling protein powder, essential dietary supplements or vitamins, an organically certified warehouse is the ideal place to store and despatch your products. That’s why James and James Fulfilment is the natural choice for leading health supplement and vitamin brands.

We’ll take care of the complete order fulfilment process – warehousing in our fulfilment centres, pick and pack, shipping and even returns management. 

Your free eBook download

Life as we know it had a real shake up. And so did the health industry. How we exercise, what we eat, how we take care of ourselves and our mental wellbeing—the aftereffect of those changes will certainly be felt as we usher our way through 2021 and beyond.

In this digital book, we share some key consumer insights, nuggets of inspiration and how you can tap into the prevalent Transformation Economy—the pursuit of self-optimisation over and above material possessions.


Your free eBook download

Life as we know it had a real shake up. And so did the health industry. How we exercise, what we eat, how we take care of ourselves and our mental wellbeing—the aftereffect of those changes will certainly be felt as we usher our way through 2021 and beyond.

In this digital book, we share some key consumer insights, nuggets of inspiration and how you can tap into the prevalent Transformation Economy—the pursuit of self-optimisation over and above material possessions.


Why use our specialist supplement and vitamin fulfilment service?

An image of pick and pack storage used as part of James and James's eCommerce fulfilment services

Organically certified storage

Our UK fulfilment centre is the ideal place to store supplement and vitamin products.

  • Organic certification from the Soil Association
  • A five-star hygiene rating from the Food Standards Agency
  • Secure, clean storage for high-value items

The right formula to delight your customers

Wherever they are in the world, your customers expect their product orders to arrive on time. They also expect the item received to be the exact item they added to basket.

To deliver a memorable customer experience (for all the right reasons), we provide:

  • Same-day despatch and fast shipping 
  • Real-time, reliable tracking updates from checkout to doorstep
  • Branded packaging when you take 1,000+ orders per month
  • A quick, simple, contact-free returns process and visible insights as they happen
An example of supplements and vitamins fulfilled by James and James
A plain, undamaged box ready for shipping and delivery

Brilliant customer experience

Our service is designed for small and lightweight items, making it perfect for supplements and vitamins. We’ll delight your customers with:

  • Same-day despatch and fast shipping
  • Online tracking of their order from checkout to doorstep
  • Branded packaging when you take 1,000+ orders per month
An example of how best before dates and inventory can be tracked with James and James's order fulfilment software

Complete stock control

Best before end (BBE) dates, serial numbers and barcodes are all captured in our unique order fulfilment software. This enables you to:

  • Segregate products into batches
  • Specify which batches are used when
  • Trace which batch was used in which order

What do our supplement and vitamin clients say?

Bare Biology operates smarter and more effectively in a glowing industry

Founder Melanie Lawson no longer gives any headspace to worrying about fulfilling customer orders. Instead she can devote this precious time to developing new environmentally-friendly packaging ideas.

I am sometimes amazed when I speak to people who are years into their online business and are still doing all the fulfilment themselves. It seems such an obvious choice to me but equally I can understand that it can be hard for people to let go.

– Melanie Lawson, Founder, Bare Biology

Protein empire

Protein Empire saves money and grows faster

Protein Empire – an innovative sports nutrition brand – has reduced wastage, improved customer experience and grown 50% month-on-month since working with James and James.

We’ve been really impressed with the team at James and James. Their processes are second to none and fulfilment is no longer something we are having to think or worry about.

– William Evans, Managing Director, Protein Empire