A laptop with a screenshot of the Shopify eCommerce platform, which James and James integrates with for automatic fulfilment of orders

Enjoy automatic Shopify fulfilment for your online orders

Our fulfilment services takes the hassle out of running an online store. We hold your stock in our global fulfilment centres, then pick, pack and ship your Shopify orders as they come in.

  • Integrate your store with our app in a few simple clicks
  • Sit back as we automatically fulfil your orders, despatching 98.0% same day
  • Never sell an out-of-stock item – our software syncs inventory levels across your store and our facilities
  • Get time back to grow your business, not worry about Shopify order fulfilment

How to fulfil an order on Shopify with us

When you choose James and James as your Shopify fulfilment service (and fulfillment partner), you get access to ControlPort – our award-winning, cloud-based software. With a pre-built Shopify integration, it makes Shopify order fulfilment fast, accurate and simple.

A screenshot showing how multiple brands and channels can be integrated into James and James's order fulfilment software

Set up our app in a few simple clicks

Once you have access to our ControlPort software, all you have to do is copy and paste your Shopify URL, API key and password in.

We’ll test everything within 24 hours, to get you up and running.

You can integrate multiple Shopify stores and many other eCommerce platforms too, making multi-channel fulfilment a breeze.

Learn more about our fulfilment integrations

Sit back as we take care of your Shopify order fulfilment

Via the Shopify API, we retrieve orders from your Shopify store as they come in, and pick and pack them in one of our fulfilment centres – we have locations in the UK and USA.

98.0% of orders are despatched same-day to our courier network, with a 99.9% order accuracy rate. Packing and shipping done expertly.

Both you and your customers can track the whole process in real-time online.

Learn more about our order fulfilment service

Teeth whitening product being packed in our fulfilment centre
A James and James team member packs an item in a box, as part of the order fulfilment process

Sit back as we take care of your Shopify order fulfilment

Via the Shopify API, we retrieve orders from your Shopify store as they come in, and pick and pack them in one of our fulfilment centres – we have locations in the UK and USA.

98.0% of orders are despatched same-day to our courier network, with a 99.9% order accuracy rate.

Both you and your customers can track the whole process in real-time online.

Learn more about our order fulfilment service

An aisle in the Liberty fulfilment centre

Keep your Shopify stock in sync with the real world

When you send us your stock, we check it carefully and record the inventory levels in ControlPort. The software then keeps these levels in sync across your Shopify store and our facilities, ensuring you don’t disappoint customers with out-of-stock items.

The real-time data and cloud-based dashboards that ControlPort provides can also help you identify fast and slow-selling lines, optimising your supply chain and reducing your costs. Inventory management done right.

Learn more about our order fulfilment software

How has our Shopify fulfilment service helped other stores?

Close up of Armadillo Merino baselayer

Armadillo Merino shoots for the stars with global fulfilment solution

With a customer base of soldiers, firefighters and even NASA astronauts, Armadillo Merino needed a global fulfilment partner that could deliver on time, every time.

We’re building an international brand with a reputation for high-performance garments. We see James and James as an important partner in this global marketing strategy.

” – Andy Caughey, Co-founder, Armadillo Merino

Dope Ropes skipping rope

Dope Ropes takes a leap of faith amidst pandemic chaos

The retro jump ropes brand turned to James and James, when demand for its home fitness products surged during the COVID-19 lockdown.

The integration was very straightforward. I remember being on a call with the James and James team and we literally did it over the phone in 10 minutes.

– Keon Ghaharian, Co-founder, Dope Ropes

FAQs

What are the benefits of your Shopify fulfilment service?

Answer: Our Shopify focused fulfilment service provides customers with insight into their inventory, live updates on dispatch and returns, as well as how often you should restock products.

Making sure your best sellers are always available is critical for any eCommerce business – a general rule of thumb is 80% of your sales will come from 20% of your stock. It’s also critical to deliver on your promises to customers, so James and James’ industry-leading 99.999% pick and pack accuracy is imperative for any business wanting to provide their customers with a premium experience.

Our innovative, customer-friendly technology platform has been specifically designed for eCommerce businesses to easily integrate with Shopify, as well as other marketplaces. ControlPort is our award-winning fulfilment software which gives customers complete control over their order and inventory management at their fingertips.

What does the fulfillment process look like?

Answer: At James and James, we’ll receive stock from your suppliers and store it in one of our fulfilment centres. Barcodes, product photos, weights and dimensions are recorded accurately in our Shopify inventory management software, ControlPort.

ControPort integrates with Shopify and other marketplaces with ease, retrieving orders as they come in. The fulfilment centre team will pick and pack your orders, giving you the time to focus on scaling up your business and monitoring sales.

We ship 98% of our orders on the same day and you can monitor your order fulfilment live through our ControlPort software. Our accuracy ensures product returns are kept to a minimum but should your customers want to return parcels, our software makes it easy. Plus, you’ll have access to data based on those reasons for returns.

Why should you outsource your Shopify order fulfilment?

Answer: Outsourcing using ControlPort will offer you an all-in-one solution that directly integrates with your online store, allowing you to manage your stock, fulfil your orders and handle any returns.

Save money – not having your own fulfilment centre and the cost of fulfilment centre staff will provide a more cost-effective solution to your Shopify order fulfilment. Not only will your overheads be kept as low as possible, outsourcing fulfilment also minimises any hassle of dealing with picking, packing and returns, allowing you to focus on scaling your business.

Understanding your customers and identifying buying trends is key for any eCommerce business. The real-time ViewPort interface as well as insightful reports help businesses understand their sales mix, seasonality and customer behaviour in great detail.

What are the fulfilment services that you can integrate with your Shopify store?

Answer: Our award-winning ControlPort technology will integrate with your Shopify store, allowing you full control of your stock management, order status, picking, packing and returns.

The dashboard will also provide you with reports and insights into product performance, pick and pack times and returns, to give you actionable insight into your entire fulfilment process.

Many of our customers use the insights collected from our Shopify order fulfilment to spot product trends, identify changes to their sales mix, as well as helping to understand their customers.

Our fulfilment centre team ensure our 99.999% pick and pack guarantee is met and our fulfilment technology also prevents mispicks and mispacks, to keep your customers happy. If a picker accidentally mispicks an order, our technology will notify them immediately with a picture of the correct product, helping to eliminate human error.

How do you set up fulfilment on Shopify?

Answer: Setting up your Shopify store with our software is easy and can be done with a few simple clicks. One of our onboarding specialists will provide you with access to our ControlPort software and all you have to do is copy and paste your Shopify URL, API key and password in.

The integration can take up to 24 hours but our onboarding team will test everything and get you up and running as soon as possible.

Once the integration is complete, you can sit back and watch your orders be processed in real time, leaving you and your team free to focus on scaling up your eCommerce business.