Technology

Revolutionise your business with our award-winning order fulfilment software

James and James’s order fulfilment software underpins our service. It helps you grow your business, enhance your customer experience, and gain control and visibility over your orders and inventory.

We built the Queen’s Award for Enterprise-winning software from scratch, to bridge the gap between high-tech eCommerce stores and traditional delivery networks.

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Order fulfilment software for you, your customers and us

Like Amazon or Shopify, our order fulfilment software runs in the cloud, in real time. It’s revolutionised old-fashioned order fulfilment, helping you, your customers and us.

A view of James and James's order fulfilment software on a laptop

Greater visibility and control for you

ControlPort is our online order management system. Accessible from any device, anytime, it gives you unparalleled insights into your orders and inventory, helping you maximise profits, plan stock and deliver an unforgettable customer experience.

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A view of James and James's order fulfilment software on mobile

A better experience for your customers

ViewPort is our online, white label, order tracking portal. Once we’ve received an order from you, we’ll email the customer a link to ViewPort, enabling them to track the order and return it, from any device, anytime. It saves you time and keeps them happy.

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A view of James and James's warehouse management system software on a laptop

Improved accuracy and efficiency for us

CommandPort is the cloud-based warehouse management system software on which our global network of fulfilment centres runs. It helps us achieve 99.9% pick and pack accuracy, ship most orders the same day, and scale quickly to support your growth.

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Why choose our order fulfilment software?

Managing stock control on a laptop with James and James's order fulfilment software

Have confidence in your e-fulfilment

With our order fulfilment software, you’ll benefit from:

  • 100% uptime
  • Robust data security to protect customer information
  • Fraud prevention rules to avoid fraudulent orders
  • Speedy responses to support requests by email or phone
Man using James and James's warehouse management system software on a laptop

Reduce costs with transparent billing

When you outsource your eCommerce fulfilment to James and James, you’ll get:

  • Transparent billing, with a complete breakdown of fulfilment spending available online
  • Cloud-based software, negating the need for local servers and the associated maintenance costs
  • Affordable shipping and storage to help your business grow

Integrate quickly with leading eCommerce platforms

Get set up in less than 24 hours with our one-click integrations with popular shopping carts.

Amazon logo

Ship your Amazon orders through us or replace Fulfilment by Amazon (FBA) entirely.

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Shopify logo

Integrate your Shopify shop, and your orders and stock will be updated in real time.

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WooCommerce logo

Use WooCommerce – the popular WordPress plugin – to quickly fulfil with us.

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Magento logo

Our Magento integration can easily access orders from this shopping cart for processing.

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Sureflap cat flap

SureFlap achieves 96% customer satisfaction and 68% profit increase

“James and James’ IT system is intuitive, exceptionally easy to use and the data retrieval is incredibly fast.”

Andy Bank, Commercial Director
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