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Over the last several months, our tech team has been working hard to develop an exciting new update to ControlPort™. We’re pleased to announce Stock Pools, a new feature enabling smarter and more efficient inventory management for multichannel eCom brands. …

Optimizing inventory levels throughout the supply chain is a critical strategy in modern supply chain management, going beyond simply maintaining stock. Multi-echelon inventory optimisation (MEIO) is a sophisticated approach that allows your business to maintain the right balance of inventory…

Choosing the right fulfilment provider requires lots of research. There’s a lot to consider, such as pricing, location, and capacity. While looking into fulfilment providers, it’s likely that you’ll come across two types of fulfilment services: 3PL and 4PL. Third…

If there’s one thing that eCommerce businesses couldn’t function without, it’s eCommerce software. There are many different types of eCommerce software, including platforms like Shopify or Wix, which are often supported by complimentary software in the form of apps, plugins,…

Consignment inventory is a unique method of managing stock. Suppliers provide goods to retailers without transferring ownership until those goods are sold. This approach allows retailers to offer a broad range of products without the burden of purchasing inventory upfront….

Painting an accurate picture of your inventory costing isn’t exactly the easiest thing to do if you’re shipping a lot of orders each month. However, inventory management has a huge impact on profitability, so the more you understand which goods…

When sending a parcel with Royal Mail, understanding the various parcel sizes is essential for ensuring your items are delivered swiftly and securely. If you’re looking to ship anything from birthday cards and letters to larger items such as shoes,…

There are many cogs that make up the supply chain process. Some areas that are less discussed include the first-mile sorting centre and first-mile delivery.  Today, we’re going to shine a light on these incredibly important aspects of the supply…

Managing inventories correctly is a big part of running an eCommerce business. You need to strike a balance between making sure there’s enough stock to sell, while not being burdened by storage costs. Inventory systems are key in helping businesses…

Every business, whether they’re selling goods or services, needs distribution logistics. It’s how we get our goods and services into the hands of consumers once they’re ready to be ordered. A robust distribution logistics strategy is essential for getting your…

eCommerce inventory management ensures that your stock levels are maintained at a balance that meets customer demand while maximising cash flow.

What is omnichannel fulfilment? It can feel like there are endless possibilities when it comes to selling online, with dozens upon dozens of channels to sell your products through. However, for eCommerce businesses looking to grow, omnichannel fulfilment is the…

By selecting discreet shipping at checkout, customers are able to ensure that nobody can guess what’s inside, thanks to plain, unassuming packaging.

If you’re based in the US and are considering expanding into new territories, the UK could be a great option for your eCommerce business. Once your business begins to grow, you may find that a good proportion of your overseas…

In a few short weeks, we’ll be officially cutting the ribbon on our brand new Canadian fulfilment centre. It’s an exciting time; not just for us, but also for our clients who have their own international growth ambitions.  Our Canadian…

In the fast-paced world of eCommerce, having a robust automated inventory management system is key to staying ahead of the competition.

Today, consumers expect their orders to arrive fast. Next-day delivery has become the norm for a lot of people, and same-day shipping has grown in popularity, too.

Delivery Duty Paid (DDP) shipping is where the seller takes all responsibility for fees and risks of shipping goods until they are delivered to an agreed place by the buyer and seller.

In the context of today’s highly competitive eCommerce market, as well as uncertain economic conditions, it’s more important than ever for businesses to try and squeeze every drop of value and efficiency out of their supply chain. In today’s article,…

Warehouse inventory management When starting out For new eCommerce businesses, managing inventory is fairly straightforward if you’re starting small. But, as your business grows, and you begin to introduce further SKUs, shopping channels, and potentially expand into new markets, your…

eCommerce customer service is essential for building trust with your customers, which helps generate sales and improves customer loyalty and retention. Today, we take a look at some ways that any eCommerce business can improve their customer service offerings. Educate…

In 2014, the global eCommerce market was worth $1.3 trillion.

Fast-forward to today, and it’s grown to $6.9 trillion, a whopping 430% increase in value. By 2027, the global eCommerce market value is projected to hit $8trillion.

Logistics services are the backbone of global trade, enabling the efficient flow of goods from producers to consumers. These services encompass a wide range of operations necessary to move products across the supply chain.  This includes transportation, warehousing, inventory management,…

It’s never been easier to capture data. All of the best eCommerce platforms on the market today capture a wealth of useful data in the background, but the sad truth is that not enough businesses capitalise on the data they…

As a sport, millions of consumers enjoy teeing off on the golf course, making it an ideal income source for eCommerce retailers. That said, shipping golf clubs can be a complicated process, as they are fragile and easy to break…

For any online retailer who is shipping internationally, it’s important to know how long shipping will take for each destination they are serving. This enables them to be transparent with their customers, and helps the customer to make an informed…

Expanding your eCommerce business to serve a global audience offers a wealth of opportunities along with a set of challenges that are unique to international shipping. In 2024, the ability to efficiently manage the logistics of delivering products to international…

When it comes to retail, there’s no one-size-fits-all approach. However, in order to reach the biggest audience and make the most sales, retailers are beginning to employ multi channel retailing strategies.

It’s no secret that inefficient fulfilment operations cost businesses a lot of money. But it’s not just money. Any eCommerce business owner knows that a poorly run fulfilment centre can result in damage to a brand’s reputation, eroding customer satisfaction,…

James and James reach a new milestone, topping off a record-breaking season of peak trading. On 10th January 2024, James and James Fulfilment, a leading provider of global eCommerce fulfilment services, officially announced the fulfilment of their 25 millionth order….

Calculating ending inventory is a critical component for any business dealing with physical products. It’s the value of goods that remain unsold at the end of an accounting period. It is a key figure in determining a company’s cost of…

eCommerce logistics is the process of picking, packing and delivering an online order from the eCommerce brand to the customer. The fulfilment process is the last step in the supply chain, and even incorporates returns from the customer back to the eCommerce store.

In the fast-paced world of eCommerce, ‘What is order fulfilment?‘ is a question at the heart of customer satisfaction and business success. It’s more than just sending out packages; it’s about precision, efficiency, and the delicate balance of managing inventory,…

Acquiring new customers costs time and money. Whether you’re running online ads, paying a marketing agency, creating email campaigns or investing in a lead-generation website, customer acquisition can be a large investment. A profitable business needs to ensure that they…

Struggling with stock imbalances and inflated costs? Effective inventory management is the unsung hero in streamlining your business’s operations and boosting growth. Dive into our guide to discover why inventory management is important and how mastering this skill ensures optimal…

A supply chain is a network of people and organisations working together to ensure that goods are delivered to where they need to be. Without supply chains, the world as we know it wouldn’t exist, and if they suddenly disappeared…

And in the blink of an eye, another Peak has come and gone! We wanted to take a moment to reflect on what turned out to be our biggest Peak season yet, for both us and our clients. We’re fully…

SEO (search engine optimisation) is a key pillar of many successful eCommerce businesses’ digital marketing strategy. By designing, structuring, and optimising your website in a way that’s appealing to Google, you can make more sales via increasing website traffic and…

To get started and thrive in the eCommerce world, you’re going to need some tools. In the same way a builder can’t do his work without a hammer, or a carpenter can’t work their wood without a saw, there are…

As an eCommerce business, it’s only natural that a customer may want to return a product to you. There are many reasons why a customer returns a product; sometimes it can be avoided, sometimes it can’t. Returns management is one…

It’s not uncommon for the number of SKUs a business sells to grow as the business does. When this happens, it gets much more difficult to manage inventory, and we can end up forgetting about those products lying on the shelf that nobody has bought.

For eCommerce businesses operating with large amounts of inventory, inventory costs account for a significant portion of their overheads. In this article, we’re going to take a look at the different types of inventory costs, how you can calculate your…

Welcome to a deep dive into one of the most straightforward yet impactful inventory management strategies: the FIFO method. Whether you’re managing a tech retail store or overseeing a large manufacturing unit, FIFO is a term you’ve likely come across….

We’re just a few weeks away from the busiest time of the year for eCommerce businesses across the world. Peak 2023 is on track to be our – and our client’s – busiest Peak season yet, if our client’s forecasts…

It’s pretty common for brands to run out of stock. However, stockouts can do quite a bit of damage to both your business reputation and your bottom line. That’s why it’s important to have a strategy in place to ensure…

Incoterms are a globally recognised set of commercial terms that are put forward by the International Chamber of Commerce (ICC). They are designed to prevent confusion and disagreements between buyers and sellers – especially during international trade – by helping…

With Peak 2024 on the horizon, we’re getting a lot of questions from both existing clients and other eCommerce brands who want to ensure they have a successful Peak season this year. So, we thought we’d put together an FAQ…

The eCommerce landscape is evolving rapidly, and for UK businesses eyeing global expansion, Australia stands out as a prime destination. Not only is Australian eCommerce revenue forecasted to grow annually by 7.56% from 2023 to 2027, but it’s also set…

Peak is coming around fast! That means it’s time to start preparing for a successful Black Friday through to Christmas (if you haven’t already!) Peak season is the most important time of the year for many eCommerce businesses, and often…

For businesses that deal with the sale of physical goods, inventory management is one of the most important skills to have. Good inventory management will result in less storage costs, less wastage, and more opportunities. It’ll also ensure a good…

TikTok Shop is taking the world by storm! TikTok Shop is on track for some pretty incredible growth. Here’s some stats that illustrate why eCom brands should be using TikTok Shop in their omnichannel strategy. $20billion GMV target – TikTok is…

With TikTok users on track to spend a record $20 billion on TikTok Shop this year, eCommerce brands that aren’t currently selling on the platform could be missing out on a lot of sales. Thankfully, setting yourself up on TikTok…

Our official TikTok integration is now live! We’re pleased to share that we’ve built an out-of-the-box TikTok Shop integration, making it easier than ever for eCom brands to work with us to fulfil orders on TikTok Shop. With many of…

Weightlifters and Gym-goers Rejoice! Karta Bottle sells highly durable barbell jack water bottles that help weightlifters safely change their weights quicker and easier than ever before.

It’s been a long time coming, but we’re delighted to announce that our brand new Australian fulfilment centre is now open for business! Whether you’re an existing client or an eCommerce brand interested in eCommerce fulfilment in Australia, our teams…

On 27 June, we hosted our Future of eCommerce Scale Up Event. It was a great afternoon, with talks discussing modern tax compliance, the future of AI in eCommerce, as well as a great brand story from one of our…

Third-party logistics (3PL) refers to the outsourcing of logistics activities to external service providers. In today’s business landscape, benefits of 3PL cannot be overstated. It enables companies to focus on their core competencies while leveraging the expertise and resources of…

B2B (business-to-business) eCommerce is the process of buying and selling goods between two businesses. It’s the electronic sale of goods and services, where businesses exchange physical goods, information, and payments via digital channels. The B2B eCommerce industry is enormous. As…

We’re thrilled to announce that we’ve recently installed a new piece of infrastructure at our Northampton site, an Automated Parcel Sorter! Why we’ve made this investment This exciting new feature has been designed to significantly increase our throughput capacity, allowing…

Returns happen all the time. Sometimes an item isn’t quite what the customer expected, and other times the pair of jeans doesn’t quite fit. There might be times when the wrong item turns up, or gets damaged during transit. And…

Fulfilment centres are the backbone of contemporary eCommerce and logistics. Therefore businesses must strive to understand the distinction between fulfilment centres and warehouses to comprehend their crucial role. Fulfilment centres form the foundation for efficient order processing, inventory management, and…

What is an agile supply chain? An agile supply chain is a supply chain management technique that allows businesses to be more flexible, responsive, and adaptive when it comes to meeting customer needs and demands. The eCommerce industry in particular…

Are you ready to unlock the potential of your business and take your supply chain operations to the next level? Choosing the right 3PL (Third-Party Logistics) software is the key to unlocking efficiency, streamlining processes, and boosting overall productivity. In…

What is D2C eCommerce? D2C (direct-to-consumer) eCommerce is an online business model in which a business sells their products directly to the consumer, bypassing traditional middlemen such as retailers. Sales are usually made through an online storefront, and allows brands…

Inventory turnover ratio is an important metric to track for any retail business, whether you’re a traditional brick and mortar store or an online eCommerce brand. Today, we’re going to take a look at what inventory turnover is, how to…

In today’s Scale up story, we’re exploring the history of Rule 28, a high performance cycling apparel brand that’s backed by rigorous research and development.

Definition of warehouse logistics Warehouse logistics refers to the operational processes within a warehouse, encompassing fulfilment, inventory management, health and safety, resource management, inventory positioning, and more. Warehouse logistics involves planning, managing, and co-ordinating each element of the warehouse to…

We’ve all been there. A product you just need to have right now, but it’s on a backorder. It’s frustrating, annoying, and chances are, you’re going to head to another online store that can get the product in your hands…

In the last decade, the eCommerce industry has grown exponentially. In 2014, eCommerce sales amounted to approximately 1.3trillion USD worldwide. In 2022, 5.7 trillion, and by 2026, it’s predicted that eCommerce sales will reach 8.1 trillion dollars. It’s crazy to…

There are big changes on the horizon for Google Analytics. From July 2023, your existing Google Analytics platform (AKA Universal Analytics) will cease to collect data on your website. Later this year, data from that platform will be permanently deleted….

Our Founder, James Hyde, sat down with the COO of Whites Beaconsfield, James Pryor, to discuss viral TikToks, international expansion, and plenty more besides. A brand new spin on the James and James formula!

We’ve got good news and bad news. The good news is that it’s never been easier to start your own business. To sell online today, you need very little knowledge and very little financial investment. There’s a tonne of eCommerce…

When selling online, photographs can be powerful. There’s nothing quite like a photograph to showcase your product, catch some eyes, and generate sales. I’m writing this, grudgingly, as a copywriter. Words are important, of course, but when it comes to…

Our Founder, James Hyde, recently sat down with Adam Prosser, Founder of Active Internet Marketing and Maximist, for an insightful discussion on how businesses can combine offline and online marketing strategies to greatly improve the customer experience.

As our technology continues to evolve, we thought we’d give you a quick update to some efficiency and quality of life improvements we’ve made recently. While we’re focusing on some small updates today, keep your eyes peeled for some much…

One of the earliest decisions to make as an eCommerce business owner is where to store your inventory. At the beginning, it’s common to tape off a bit of space in your spare room or your garage and designate that…

On 21 February 2023, faces new and old joined us at our Northampton HQ for two talks, networking, and a tour of our fulfilment centre.

As soon as a customer makes a purchase, the last mile process begins. There’s a lot that happens behind the scenes between them tapping ‘buy now’ and their order arriving at their door, but it’s the retailer’s job to create…

When businesses think about logistics, most are thinking about an item’s journey from manufacturer to customer. Reverse logistics, on the other hand, is about the journey of an item from customer back to the supplier, manufacturer, or warehouse. Although customers…

Shipping costs can be a bit of a headache for eCommerce businesses, but opting to use flat-rate shipping can help make things a bit more manageable. Flat-rate pricing is far easier for both businesses and customers to wrap their heads…

What Is a 3PL? A 3PL (or third-party-logistics) partner is an organisation that typically provides warehousing, fulfilment, transportation, and other forms of logistics support to retailers and eCommerce businesses. When a business starts to grow, day-to-day operations can quickly become…

Are you ready to take the plunge into entrepreneurship? Starting up and running a business is no easy task, and learning from others who have done it successfully will be key to your success. To help you build the skills…

What a way to start the New Year! An achievement over 10 years in the making, reaching 20 million orders fulfilled is something we only dreamed of all those years ago. It’s been an incredible journey up to this point,…

Growth starts with a mindset – the underlying attitude, belief, and outlook that shapes our decisions and informs our actions. Developing a growth mindset can set businesses up for success and provide a sturdy foundation for continuous improvement in an…

Whether you’re just starting out as an entrepreneur or you’ve already had a wealth of success, you’ve probably experienced feelings of self-doubt at various stages throughout your journey.

Here at James and James, we love to celebrate success stories.

eCommerce business owners work a lot. And when they’re not working, they’re travelling. And when they’re not working or travelling, they’re probably thinking about working or planning their next trip.

Despite a global economic downturn, Peak 2022 was our busiest yet. While we’re still processing high volumes, the rush is over and things are starting to slow down a little. Thanks to an enormous team effort from everyone across the…

When we think of a parcel, most of us probably think about the exterior packaging. Is it sturdy? Is it easy to open? Is it sustainable? Does it look great? People who don’t work in eCommerce probably don’t think about…

For eCommerce businesses, products are their bread and butter. While good products aren’t all you need to succeed (enter customer experience, a good distribution strategy, and a strong brand), it’s your products that will draw your customers in. How and…

Like most things in life, you can’t get anywhere in eCommerce without a good plan. A logistics plan is one of the most important plans you’ll have in place as an eCommerce business, as without one, you’re doomed to fail….

Gauging the inventory health of your business is an important aspect of inventory management. In reality, it can be difficult to define what a healthy inventory looks like because it differs from business to business. That being said, there are…

If you’re a fulfilment provider – whether you’re just starting out or you’ve been in the business for a while – it’s important to be aware of the government Fulfilment House Due Diligence Scheme. This scheme applies to all registered…

There’s a lot of data about your business packed into ControlPort. While having access to the data is useful for clarity, the real benefits come from using the data to bolster the effectiveness of your inventory and shipping management. This,…

If you sell consumer electronics, keeping track of your inventory can be a challenge. With so many different types of products on the market, it’s important to have a system in place that will help you keep track of your…

Our wholesale orders update is live, and we’re super excited for you to see the improvements! We’ve made the process a lot more user-friendly, easier to follow, and added a bunch of new features to boot! Here’s what you can…

From scooping up an award from the Sunday Times to attending the eCommerce Expo in London, let us fill you in with some of the exciting stuff we’ve been up to over the last few weeks! An Award Earlier this…

When you’re shipping high value items or large quantities of goods, you’ll naturally want to be protected if things go wrong. In the same way we insure our cards, houses, and mobile phones, shipping insurance provides us with some financial…

Here at James and James, there’s been a lot going on over the last few months. We’ve rolled out a tonne of new updates for ControlPort, helping our clients to get even more use out of the platform, and further…

It seems as though you can’t scroll through Instagram or watch a YouTube video today without seeing an advert for another subscription box service. Once upon a time, a subscription meant paying weekly for your newspaper or milk delivery, but…

As a customer, there’s nothing worse than being super excited about a product only to find that it’s out of stock. You can double that frustration when you’ve checked out, and a few days later you receive an apologetic email…

Inventory positioning refers to the physical location inventory occupies within the warehouse and the wider supply chain. Part of any supply chain or warehouse manager’s role is to ensure that inventory is positioned in the optimal location in order to…

Holding the optimal amount of stock in storage at any one time is more difficult than it sounds. eCommerce business owners need to strike the balance between being able to meet customer demand while avoiding unnecessary storage costs due to…

Simon met with Jacob from AVASK to shed some light on the many tax and accounting challenges that you’ll face when trying to grow your eCommerce business internationally.

On 6 July 2022, we were thrilled to welcome lots of new and familiar faces to our Northampton site for our Scale Up event, themed around the hot topic of operational excellence.

In the first of what will now be a regular update on our roadmap, here is a honking binder full of changes that we’re either already working on, or is already in the pipeline for development this quarter. Wholesale orders…

At James and James, we continuously ask our clients for feedback so we can create a platform that works even better for them. We’d like to share a highly requested update to ControlPort; enhanced fraud control for our Shopify clients. …

We’re thrilled to announce that we’ve been recognised by FEBE as one of the fastest growing founder-led companies in the UK. The FEBE Growth 100 recognises the achievements of fast growing, founder-led businesses across the country, and we’ve come in…

Here, we take a look at the importance of a good shipping policy, what to include, and how to write it; including establishing your shipping rates, as well as, where to put it on your website, and some great examples…

At James and James, we’re always looking for ways to improve. After receiving some constructive feedback from our clients, we agreed that there was room for improvement in the way we fulfil wholesale orders. So, we put our heads together,…

Understanding Delivered Duty Paid (DDP) is essential for any business considering trading internationally. DDP is a popular shipping method for B2B traders, but there is quite a bit to unpack to ensure it’s a cost-effective shipping solution for your business….

Sustainability is a tricky topic to get right. Sometimes the most eco-friendly packaging option is not an obvious choice, and can even damage a brand’s reputation if the customer isn’t educated on the matter.

In the pursuit of eCommerce success, James met with Simon Collin of SightMill to talk all things customer experience.

James met with Alex of Macfarlane Packaging to discuss what makes great eCommerce packaging.

Our founder, James Hyde, has been on a mission to meet with experts in their field, including customer service specialists, custom packaging wizards, digital marketing gurus, and many more, to learn and share practical tips on how to grow your business.

On 23 March 2022, we welcomed a group of eCommerce entrepreneurs to our Northampton HQ for our latest Scale Up event.

Tala has become a market leader in just over 2 years by providing sustainable women’s activewear and powerful influencer marketing.

James and James Fulfilment is considering how it can work with metaverse platforms such as Decentraland in providing a virtual delivery and unboxing experience to rival the physical experience of receiving luxury and fashion products.

Minimum order quantity is a requirement from some manufacturers for the minimum number of orders to be purchased at one time. This is required in order for manufacturers to remain profitable, as often they work on smaller margins and require large order volumes to generate enough revenue to maintain their business.

We’re delighted to announce that James and James has featured yet again in the Financial Times’s FT1000: Fastest Growing Companies ranking, published this month!

Husband and wife Guy and Jo Schanschieff started selling reusable nappies from their garage in Northampton and now Bambino Mio are sold in more than 70 countries around the world.

We are thrilled to have been awarded the Employer of the Year Award at the Northamptonshire Business Excellence Awards 2021. The awards recognise exceptional businesses and business people based in Northampton, ranging from well-established global companies to exciting new ventures.

If you’re looking for a new fulfilment partner for your growing business, it’s important you ask the right questions.

We’re now in the aftermath of the Black Friday madness. This year, there was enormous potential for eCommerce businesses of any size to capitalise on the event if they kept their customers happy and coped well with the spike in sales.

Global Entrepreneurship Week was founded 13 years ago to celebrate and empower entrepreneurs in every country and community around the world, especially those who face barriers to launching their own businesses.

Whilst there are obvious challenges for retailers looking to maximise the potential of an ever-growing online customer base during peak, to catastrophise and panic is as useful as making a brew in a chocolate teapot.

After a period of sustained growth, and as it considers greater international expansion plans, James and James announces Emma Dempsey as Chief Executive Officer – a proven leader with extensive experience in multi-site logistics.

James and James announces its partnership with international payments company, WorldFirst to offer dedicated fulfillment and payment services, and exclusive discounts that will help joint eCommerce clients maximize their global market opportunities.

James and James is exhibiting at this year’s must-attend IRX/eDX 2021 which returns to the NEC, Birmingham, Wednesday 13 and Thursday 14 October. Plus, founder James Hyde will be taking to the main stage with two founders of incredibly successful online brands.

Black Friday to Cyber Monday, inarguably the biggest retail shopping event of the year, is just a few months away.

As seen by many on Dragons’ Den, entrepreneur Hanna Sillitoe launched a blog in 2015 which led to her publishing her first, best-selling book ‘Radiant’ in 2017. From there, she launched Radiant retreats, meal box deliveries, and her very own skincare range.

Continued growth by James and James Fulfillment, a provider of outsourced fulfillment services to online retailers, has resulted in the firm expanding its UK operations and business model into Europe (EU), in order to support clients’ eCommerce trading needs and cross-border expansion requirements in the EU.

Continued growth by James and James Fulfilment has resulted in expanding its UK operations and business model into Europe (EU) to support clients’ eCommerce trading needs and cross-border expansion requirements.

You never know who you’ll inspire… As a business grows, its story grows, but it’s the original founder stories that play a huge role in inspiring the entrepreneurs of tomorrow.

In 2021, James and James Fulfillment hires 92 new staff, expands operations into its new Northampton-based fulfillment center and continues hiring.

Meet Eben Upton, the creator of Raspberry Pi, the Raspberry Pi-oneer, and apparently a man of extraordinary travel booking skills (the pandemic slowed that a little, but he does have a holiday to Disney World® booked…)

Offering a seamless and transparent buying experience is essential for building a successful global eCommerce brand after Brexit. Customs expert Arne Mielken of Customs Manager explains how.

James and James features in Modern Retail’s Guide to Fulfilment eBook on pages 10-11. The guide offers best-practice advice on how to increase the efficiency of your fulfilment and logistics operations.

Long queues and delivery delays have become part of the consumer experience over recent months as supply chains struggle to keep up with demand, but how long will consumer patience last?

The opportunity to introduce new customers to your products and position yourself as a ‘global brand’ can help create a strong standing within your market.

What role does logistics play in scaling up in a challenging eCommerce environment? James Hyde, CEO of James and James shares his fulfilment expertise and thoughts in a Q&A, published in The Times on 1 June 2021.

Previous events… “What a brilliant event. I had no real idea what to expect, both in terms of the event itself and the new fulfilment centre. Both were just fantastic! It was lovely to have an opportunity to share my…

DC Thomson, one of the leading media organisations in the UK, has selected James and James Fulfilment as its outsourced fulfilment partner to increase visibility of its supply chain and drive direct-to-consumer sales.

A boom in businesses trading on digital marketplaces has underscored the need for local currency accounts, but what do companies need to consider as they go global? In 2020 and 2021, ecommerce has become more important than ever. With government enforced lockdowns keeping people…

Amazon is extremely powerful, but it can be a complicated marketplace for sellers. There’s a lot to navigate (particularly around rules and regulations) and many options to weigh up.

Our clocks have been adjusted to British Summer Time, Government guidelines are easing off – and the high street has dusted off the cobwebs and restocked its rails. Today marks the long-anticipated return of in-store shopping. Although the physical handling…

Is it true that moving to an outsourced fulfilment provider will cost you more than doing everything in-house? 

While you’ll read a LOT from the James and James team explaining the numerous benefits of outsourced fulfilment, they’re pretty open with the fact that it’s not for everyone.

Online demand is soaring but too many retailers are missing out on great opportunities due to one simple reason: fulfilment.

In this guest blog for The Scale Up, Daniel Perez Vidal, Director of food supplement store for the Ageless, shares what he believes to be the key drivers for the Cannabidiol (CBD) and food supplements today.

James and James Fulfilment has ranked on the Sunday Times Virgin Atlantic Fast Track 100, following a year of accelerated growth. It’s the second time the firm has joined the list of Britain’s private companies with the fastest-growing sales.

With eCommerce demand remaining high, James and James is set to continue its 2020 hiring spree, creating 125 seasonal and 15 permanent roles across its two sites on the Brackmills Industrial Estate, Northampton.

Smaller brands can now offer consumers best-in-class returns via James and James, including prepaid postage, access to 12,500 drop-off locations and full online tracking. UKK.Fashion is among the first to use the service.

James and James has migrated its ControlPort order fulfilment software to Amazon Web Services (AWS), enhancing speed, resilience and scalability. It joins brands like Graze and Zalando on the cloud platform.

James and James will increase its UK operational space sixfold, with a move to Liberty 196 – a new Prologis and Equation Properties facility close to its current HQ on Northampton’s Brackmills Industrial Estate.

James and James has won a Queen’s Award for Enterprise in the field of International Trade, following a 1,700% increase in export revenues over the last five years. It’s the second time the company has received the accolade.

James and James has secured an £11 million investment from private equity investor LDC, part of Lloyds Banking Group. It will enable the firm to further enhance its software services and operating infrastructure.

A fulfilment company is an organisation that processes the receipt, packing, delivery and return of customer orders for businesses. Fulfilment companies enable businesses to outsource their order fulfilment, including goods in, warehousing, pick and pack, shipping and returns. A modern and…

James and James has been ranked #736 on the FT1000 – the Financial Times’ list of Europe’s fastest-growing companies – for the second year running, thanks to its consistent growth in revenues and employee numbers.

The Parliamentary Review – an annual review of industry best practice, authored by ministers, business leaders and top journalists – has showcased James and James as a “best practice representative”.

James and James has joined the 22nd annual Sunday Times Virgin Atlantic Fast Track 100 – a league table, published this weekend, that ranks Britain’s private companies with the fastest-growing sales.

Inc. magazine has ranked James and James at 1,688 on its annual Inc. 5000 – a prestigious ranking of Europe’s fastest-growing private companies. Many well-known names gained their first exposure on the list.

James and James has been awarded the Queen’s Award for Enterprise in the field of Innovation, which is considered to be one of the UK’s highest accolades in business.

Lisa and Alana, Co-founders of The Gut Stuff, kindly recorded the video below especially for The Scale Up.

Lisa and Alana, The Mac Twins of The Gut Stuff, shed some light on how brands can successfully build an online community, just like they have, particularly on Instagram.

for the Ageless is a food supplement store that didn’t really start, or set out to be, a business at all.

Authors B. Joseph Pine II and James H. Gilmore first wrote about the ‘Experience Economy’ in 1998 – the concept of consumers seeking enjoyable brand experiences over products.

Wild By Nature is a Cannabidiol (CBD) oil brand founded in California by two Australians – Mr. Wilhelm David and Mr. Jeremy Creighton. The pair have built strong reputations in leading global corporations and growing critically acclaimed brands.

Bare Conductive is a London-based technology start-up, developing a platform of sensing technologies based around its electrically conductive paint and capacitive hardware. This platform is currently manifested through consumer-facing products and a select number of projects with industry partners.

In a study commissioned by global hygiene and health company Essity, more than a third of UK consumers said there is a need for brands and businesses to be more transparent about the sustainability of their products.

For many of us, working from home has become our new reality. It’s always been a hot topic for HR profs, with widespread debates around productivity levels, inclusiveness, and lack of collaboration.

It was 2013 when Alice Goldsmith and Georgie Parr set Dotty Dungarees off on a magical adventure.

Dragons’ Den entrepreneur and skincare expert Hanna Sillitoe decided to develop her own natural skincare range after battling severe skin conditions when she was in her teens.

Starting out as a single product company, Tina Davies Professional has grown to become a go-to for accessible permanent cosmetics. Through the creation of game-changing products and sharing cutting-edge techniques, this brand is empowering Make-up Artists (MUAs) all over the globe.

Aged 10, Aasiyah Abdulsalam and her family, who are of Nigerian heritage, decided to move from the UK to Ireland. This was at a time when the country’s immigration policies changed, resulting in a wave of immigrants starting a new life in Ireland – but Black hairstylists were hard to come by.

In a research study carried out by the Efficient Consumer Response (ECR) on inaccuracy in retailing, 60% of SKU records are likely to be wrong at any point in time, and when corrected, sales are uplifted by 6-8%.

PJ Scott and Eddie Latham first met while working at Play.com and, during this time, the pair identified that sales on online marketplaces, such as Amazon and eBay, were the fastest-growing of all retail outlets, which led them to create an opportunity for brands.

For decades, many areas of UK law have been obliged to comply with European regulations. In a matter of weeks, this obligation ends.

Looming deadlines. Heated debates. Ongoing uncertainty. 2020 is starting to feel a bit 2019 as far as Brexit is concerned. So what can we be sure of and how can we prepare? Here’s how to ready yourself for whatever lies ahead.

Having gone through this difficult experience, I also focused a lot of my attention on better understanding the benefits of omega-3 and the negative impact deficiencies can have on women’s mental health.

If you’re reading this, it’s probably because it’s nearing that time of the year when retailers like you are busy preparing for Black Friday/Cyber Monday (BFCM).

On Thursday 10 September 2020, Christopher Dobbing, Founder of Cambridge Mask Co joined James Hyde, Founder of James and James Fulfilment, for an IRX Engage hosted Q&A as part of IRX Engage Week.

Brace yourselves! Something is going to happen. But what? There’s no doubting the fact that consumer spending habits and behaviours have changed as COVID-19 dominates our ‘new world’ (or, buzzword alert – ‘new normal’).

With everything feeling ‘a little up in the air’, it can be difficult to gauge what’s set to happen this peak. One thing’s for sure though, agility will be key.

Inspired by pop culture of the 80s and 90s, Dope Ropes was founded by two brothers – Keon and Kaz Ghaharian. Their jump rope brand has reached great heights, particularly during the Coronavirus lockdown, with consumers looking to increase their fitness from the comfort of their own homes.

In its 2019 annual report, British luxury brand Burberry revealed that ‘digital was the fastest-growing luxury sales channel in 2019, growing 22% versus previous year and representing 12% of all luxury sales’.

70% of UK retailers say that the US is a priority export destination, according to a recent Tamebay survey. While it’s fairly simple to set-up the commercial aspects of selling online to US consumers, handling the logistics is a bigger challenge.

Your online store is booming, your product range has expanded rapidly and you’re seeing hundreds of orders flooding in every day, but – have you got a firm handle on your stock control and inventory management?

Heard someone say “es-kay-you” or “skew”? Not sure what a SKU is and if you need one?

What’s the difference? Our clients – online retailers – are able to deliver goods to customers worldwide and offer next-day delivery to all major cities. This is thanks to our network of fulfilment centres. Located on three continents, they use cutting-edge order fulfilment software and…