Shipping to Australia from UK for eCommerce Businesses

The eCommerce landscape is evolving rapidly, and for UK businesses eyeing global expansion, Australia stands out as a prime destination. Not only is Australian eCommerce revenue forecasted to grow annually by 7.56% from 2023 to 2027, but it’s also set to reach a staggering projected market volume of £41.48bn by

Your Peak 2023 checklist: 10 things to do before Peak

Peak is coming around fast! That means it’s time to start preparing for a successful Black Friday through to Christmas

What is inventory management?

For businesses that deal with the sale of physical goods, inventory management is one of the most important skills to

How to set up (and succeed on) TikTok Shop

With TikTok users on track to spend a record $20 billion on TikTok Shop this year, eCommerce brands that aren’t

James and James launch TikTop Shop Integration

Our official TikTok integration is now live! We’re pleased to share that we’ve built an out-of-the-box TikTok Shop integration, making

It’s official: James and James Australia is now open for business!

It’s been a long time coming, but we’re delighted to announce that our brand new Australian fulfilment centre is now

Advantages of Third-Party Logistics

Third-party logistics (3PL) refers to the outsourcing of logistics activities to external service providers. In today’s business landscape, benefits of

How is B2B eCommerce different from B2C?

B2B (business-to-business) eCommerce is the process of buying and selling goods between two businesses. It’s the electronic sale of goods

Introducing our new Automated Parcel Sorter!

We’re thrilled to announce that we’ve recently installed a new piece of infrastructure at our Northampton site, an Automated Parcel

How to generate a return label

Returns happen all the time. Sometimes an item isn’t quite what the customer expected, and other times the pair of

Unleashing agility: how an agile supply chain fuels eCommerce success

What is an agile supply chain? An agile supply chain is a supply chain management technique that allows businesses to

How to Choose 3PL Software: Key Factors to Consider

Are you ready to unlock the potential of your business and take your supply chain operations to the next level?

The greatest benefits (and challenges) of running a D2C business

What is D2C eCommerce? D2C (direct-to-consumer) eCommerce is an online business model in which a business sells their products directly

What is my inventory turnover ratio, and what does it mean?

Inventory turnover ratio is an important metric to track for any retail business, whether you’re a traditional brick and mortar

Warehouse Logistics: Importance, Challenges, and Tips to Improve

Definition of warehouse logistics Warehouse logistics refers to the operational processes within a warehouse, encompassing fulfilment, inventory management, health and

The importance and benefits of demand planning

In the context of today’s highly competitive eCommerce market, as well as uncertain economic conditions, it’s more important than ever

How to ship from the US to the UK

If you’re based in the US and are considering expanding into new territories, the UK could be a great option

Backorder Meaning: What are backorders and how can I avoid them?

We’ve all been there. A product you just need to have right now, but it’s on a backorder. It’s frustrating,

The Future of eCommerce: 2023 and Beyond

In the last decade, the eCommerce industry has grown exponentially. In 2014, eCommerce sales amounted to approximately 1.3trillion USD worldwide.

Google Analytics 4 Migration: Act Now

There are big changes on the horizon for Google Analytics. From July 2023, your existing Google Analytics platform (AKA Universal

Best eCommerce Platforms (UK): 2023 Edition

We’ve got good news and bad news. The good news is that it’s never been easier to start your own

Which KPIs should I be prioritising in eCommerce?

It’s never been easier to capture data. All of the best eCommerce platforms on the market today capture a wealth

A guide to taking the best eCommerce photography

When selling online, photographs can be powerful. There’s nothing quite like a photograph to showcase your product, catch some eyes,

Warehouse Vs Distribution Centre – An Overview

One of the earliest decisions to make as an eCommerce business owner is where to store your inventory. At the

How can I improve my last mile delivery process?

As soon as a customer makes a purchase, the last mile process begins. There’s a lot that happens behind the

A guide to reverse logistics

When businesses think about logistics, most are thinking about an item’s journey from manufacturer to customer. Reverse logistics, on the

A guide to flat-rate shipping

Shipping costs can be a bit of a headache for eCommerce businesses, but opting to use flat-rate shipping can help

What is a 3PL? Exploring the 3PL Meaning and Benefits

What Is a 3PL? A 3PL (or third-party-logistics) partner is an organisation that typically provides warehousing, fulfilment, transportation, and other

The Best Entrepreneur Books for Running a Successful Business

Are you ready to take the plunge into entrepreneurship? Starting up and running a business is no easy task, and

James and James reach a major milestone: 20 million orders fulfilled!

What a way to start the New Year! An achievement over 10 years in the making, reaching 20 million orders

How to develop a growth mindset

Growth starts with a mindset – the underlying attitude, belief, and outlook that shapes our decisions and informs our actions.

Back Friday and Cyber Monday at James and James… in numbers

Despite a global economic downturn, Peak 2022 was our busiest yet. While we’re still processing high volumes, the rush is

What is dunnage? Meaning, types, and more

When we think of a parcel, most of us probably think about the exterior packaging. Is it sturdy? Is it

Product sourcing: what, how, benefits

For eCommerce businesses, products are their bread and butter. While good products aren’t all you need to succeed (enter customer

Distribution logistics: Definition, guide, challenges

Every business, whether they’re selling goods or services, needs distribution logistics. It’s how we get our goods and services into

Logistics planning: What is it and why is it important?

Like most things in life, you can’t get anywhere in eCommerce without a good plan. A logistics plan is one

Fulfilment house due diligence scheme: who must apply and what you’ll need

If you’re a fulfilment provider – whether you’re just starting out or you’ve been in the business for a while

How is inventory managed for consumer electronics fulfilment?

If you sell consumer electronics, keeping track of your inventory can be a challenge. With so many different types of

An award, a talk, and a beanstalk

From scooping up an award from the Sunday Times to attending the eCommerce Expo in London, let us fill you

Should you buy shipping insurance?

When you’re shipping high value items or large quantities of goods, you’ll naturally want to be protected if things go

What is subscription commerce?

It seems as though you can’t scroll through Instagram or watch a YouTube video today without seeing an advert for

Stockout costs – how stockouts can impact your business

As a customer, there’s nothing worse than being super excited about a product only to find that it’s out of

Inventory Position — Meaning, Guide, and Top Tips

Inventory positioning refers to the physical location inventory occupies within the warehouse and the wider supply chain. Part of any

Inbound and Outbound logistics explained

In the eCommerce industry, inbound and outbound logistics refer to the process of receiving and sending goods respectively. If you

How to calculate reorder level: a step-by-step guide

Holding the optimal amount of stock in storage at any one time is more difficult than it sounds. eCommerce business

3PL vs 4PL — what’s the difference?

Choosing the right fulfilment provider requires lots of research. There’s a lot to consider, such as pricing, location, and capacity.

Three inventory valuation methods and their benefits

Painting an accurate picture of your inventory costing isn’t exactly the easiest thing to do if you’re shipping a lot

Economic Order Quantity (EOQ): Definition + Formula

An important part of running a business effectively is ensuring that you are getting the most value out of your

What is omnichannel fulfilment?

It can feel like there are endless possibilities when it comes to selling online, with dozens upon dozens of channels

eCommerce software — everything you need to know

If there’s one thing that eCommerce businesses couldn’t function without, it’s eCommerce software. There are many different types of eCommerce

A guide to successful returns management

As an eCommerce business, it’s only natural that a customer may want to return a product to you. There are

The importance of the first-mile sorting centre and first-mile delivery

There are many cogs that make up the supply chain. Some areas that are less discussed include the first mile-sorting

New feature: enhanced fraud control for Shopify

At James and James, we continuously ask our clients for feedback so we can create a platform that works even

James and James recognised by FEBE as one of the fastest growing founder-led companies in the UK

We’re thrilled to announce that we’ve been recognised by FEBE as one of the fastest growing founder-led companies in the

What is a perpetual inventory system?

Perpetual inventory system Managing inventories correctly is a big part of running an eCommerce business. You need to strike a

A guide to warehouse inventory management in 2022

Warehouse inventory management When starting out as a new business, managing inventories is fairly straightforward if you’re starting small. But,

A Guide to Crafting a Great Shipping Policy: Templates and Examples

Here, we take a look at the importance of a good shipping policy, what to include, and how to write

Coming soon: new and improved wholesale orders

At James and James, we’re always looking for ways to improve. After receiving some constructive feedback from our clients, we

What is supply chain technology?

A supply chain is a network of people and organisations working together to ensure that goods are delivered to where

What is DDP?

Understanding Delivered Duty Paid (DDP) is essential for any business considering trading internationally. DDP is a popular shipping method for

How to improve your eCommerce customer service

eCommerce customer service is essential for building trust with your customers, which helps generate sales and improves customer loyalty and

What is multi channel retailing?

When it comes to retail, there's no one-size-fits-all approach. However, in order to reach the biggest audience and make the

Meta-delivery – the future of unboxing

James and James Fulfilment is considering how it can work with metaverse platforms such as Decentraland in providing a virtual

Logistics for eCommerce: a step by step guide

eCommerce logistics is the process of picking, packing and delivering an online order from the eCommerce brand to the customer.

What Does MOQ Mean?

Minimum order quantity is a requirement from some manufacturers for the minimum number of orders to be purchased at one

DDP vs DAP Shipping

Delivery Duty Paid (DDP) shipping is where the seller takes all responsibility for fees and risks of shipping goods until

The Financial Times names James and James as one of Europe’s fastest growing companies

We’re delighted to announce that James and James has featured yet again in the Financial Times’s FT1000: Fastest Growing Companies

James and James wins employer of the year 2021

Celebrating our Employer of the Year award

We are thrilled to have been awarded the Employer of the Year Award at the Northamptonshire Business Excellence Awards 2021.

James and James appoints Emma Dempsey as Chief Executive Officer

After a period of sustained growth, and as it considers greater international expansion plans, James and James announces Emma Dempsey

James and James partners with WorldFirst to deliver enhanced global eCommerce services

James and James announces its partnership with international payments company, WorldFirst to offer dedicated fulfilment and payment services, and exclusive

James and James @ IRX eDX 2021

James and James is exhibiting at this year's must-attend IRX/eDX 2021 which returns to the NEC, Birmingham, Wednesday 13 and

Passing on the secrets of success

James and James Fulfilment features on the front page of All Things Business following its recent Queen's Award presentation at

Prohibitive Brexit-related trade problems solved by new EU fulfilment centre

Continued growth by James and James Fulfilment has resulted in expanding its UK operations and business model into Europe (EU)

A photograph of the interior of James and James Fulfilment head office in Northamptonshire, UK

eCommerce growth drives expansion for James and James Fulfilment

In 2021, James and James Fulfilment hires 92 new staff, expands operations into its new Northampton-based fulfilment centre and continues

A wide shot of a fulfilment centre in the UK

Modern Retail feature: more than delivering the goods

James and James features in Modern Retail's Guide to Fulfilment eBook on pages 10-11. The guide offers best-practice advice on

Q&A feature: The Times ‘Future of eCommerce’ 2021

What role does logistics play in scaling up in a challenging eCommerce environment? James Hyde, CEO of James and James

A view of James and James Fulfilment Centre operations through a window

DC Thomson selects James and James for eCommerce fulfilment

DC Thomson, one of the leading media organisations in the UK, has selected James and James Fulfilment as its outsourced

James Hyde outside James and James's new building, as construction comes to an end.

James and James Fulfilment joins the Fast Track 100 for the second time

James and James Fulfilment has ranked on the Sunday Times Virgin Atlantic Fast Track 100, following a year of accelerated

James and James's new Brackmills building with a fresh coast of lime green paint

James and James Fulfilment to recruit 140 people by Christmas, as new building goes live

With eCommerce demand remaining high, James and James is set to continue its 2020 hiring spree, creating 125 seasonal and

A consumer uses ViewPort to track their online order and create a return

Independent retailers to offer ASOS-like returns experience with James and James

Smaller brands can now offer consumers best-in-class returns via James and James, including prepaid postage, access to 12,500 drop-off locations

A James and James client tracks orders using ControlPort, which has now been migrated to Amazon Web Services (AWS)

James and James migrates fulfilment software to AWS to support global scale-up

James and James has migrated its ControlPort order fulfilment software to Amazon Web Services (AWS), enhancing speed, resilience and scalability.

An exterior photo of Liberty 196 - home of James and James's new UK fulfilment centre

James and James Fulfilment accelerates growth with Liberty 196 move

James and James will increase its UK operational space sixfold, with a move to Liberty 196 – a new Prologis

James and James's global team celebrate another Queen's Award - this time for International Trade

James and James wins second Queen’s Award, this time for International Trade

James and James has won a Queen’s Award for Enterprise in the field of International Trade, following a 1,700% increase

James and James team members celebrate our £11 million investment

James and James secures £11m private equity investment from LDC

James and James has secured an £11 million investment from private equity investor LDC, part of Lloyds Banking Group. It

James and James's headquarters in Northampton, U

James and James joins the FT1000 for the second year running

James and James has been ranked #736 on the FT1000 – the Financial Times’ list of Europe’s fastest-growing companies –

James Hyde was invited to contribute to The Parliamentary Review

The Parliamentary Review features James and James as “best practice”

The Parliamentary Review – an annual review of industry best practice, authored by ministers, business leaders and top journalists –

James Hyde and James Strachan at the Fast Track 100 presentation event

Fast Track 100 ranks James and James among UK’s fastest-growing companies

James and James has joined the 22nd annual Sunday Times Virgin Atlantic Fast Track 100 – a league table, published

James Hyde and James Strachan receive the Queen's Award from the Lord Lieutenant of Cambridgeshire, Sir Hugh Duberly

James and James awarded Queen’s Award for Enterprise

James and James has been awarded the Queen's Award for Enterprise in the field of Innovation, which is considered to

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