Order fulfilment

Choose an order fulfilment service that grows with you

Whether you want to grow your business or improve your operations, find out how James and James can help.

A person opening a box

For growing brands

If you’re taking less than 300 orders per month, we can help you:

  • Save time and money by outsourcing your storage, pick and pack
  • Improve customer service through fast shipping and returns
  • Scale your business to meet growing demand or seasonal peaks
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A woman using an iPad to order clothes online

For established brands

If you’re taking higher order volumes, we can help you:

  • Enhance the accuracy and efficiency of your logistics and fulfilment
  • Delight customers with live order tracking and custom packaging
  • Manage your inventory effectively via real-time, cloud-based data
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Why choose us as your order fulfilment service?

James and James’s order fulfilment service helps you grow your business, enhance your customer experience, and improve your stock control, all thanks to our award-winning technology.


We’re experts in eCommerce growth – online brands grow 200% a year with us. That’s because we give you:

  • A service that scales quickly to meet growing demand
  • Affordable international shipping and storage
  • The time and confidence to focus on growing your business
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Customer experience

We help build your brand and deliver an unforgettable eCommerce customer experience, by giving your customers:

  • An online portal to track orders in real-time and initiate returns
  • A range of fast, cost-effective international shipping options
  • Fully branded packaging, including custom gift messages
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Our order management system gives you unparalleled insights into your orders and inventory:

  • Real-time data, user-friendly dashboards and custom reports
  • Best before end dates and serial numbers for easy batch control
  • New intelligence to maximise profits and optimise inventory
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Our award-winning, cloud-based order fulfilment software underpins our service, giving you:

  • Access to all of your data online, from any device, anytime
  • 99.9% pick and pack accuracy, and 98% same-day despatch
  • Peace of mind, with 100% uptime and robust data security
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What makes our clients so successful?

We focus on working with online brand owners to deliver products direct to consumers.
Through experience and best practice, we’ve found that successful clients have:

Small to medium-sized products

Our core competency is with consumer items that are smaller than footballs and lighter than laptops. We can fulfil these with maximum efficiency.

5x more orders than products

A small but perfectly formed product range helps you to plan stock, keep inventory under control and grow your business in a manageable way.

Less than 3 month’s stock

We support fast-moving product lines, by offering you affordable, short-term storage, plus the tools to manage your inventory and maximise sales.

The potential for 100+ orders every month

We’re as happy processing a few orders a day for one client, as 5,000 for another. But for you to get the most out of us, we suggest you aim for 100+ orders a month.

Does this sound like you? If so, we’d love to hear from you.

Enquire now

Join the online brands that grow 200% a year

Our clients double their business every year on average when outsourcing their order fulfilment to our team of experts.

Read our success stories

Integrate quickly with leading eCommerce platforms

Get set up in less than 24 hours with our one-click integrations with popular shopping carts.

Amazon logo

Ship your Amazon orders through us or replace Fulfilment by Amazon (FBA) entirely.

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Shopify logo

Integrate your Shopify shop, and your orders and stock will be updated in real time.

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WooCommerce logo

Use WooCommerce – the popular WordPress plugin – to quickly fulfil with us.

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Magento logo

Our Magento integration can easily access orders from this shopping cart for processing.

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See all integrations

Choose an award-winning order fulfilment service

Since we launched our order fulfilment service in 2010, we’ve been recognised for innovation by the Queen, certified as an organic warehouse by the Soil Association, shortlisted for numerous awards, and sponsored for digital business growth by Northampton County Council and the European Regional Development fund.


Read our story