We built our global e-Fulfilment service from scratch to meet the needs of the multi-channel online retail industry, offering customers greater choice and convenience. By using and matching the technologies of the internet, we have created a unique e-Fulfilment software that runs in the cloud and on the principles of real-time information championed by eCommerce websites and online payment processors.
eCommerce shoppers benefit from incredible, integrated and easy-to-use systems which guide them through the process of buying with all the relevant information and little friction. It’s effortless. By contrast, logistics companies traditionally get the job done through a reliance on staff, paper and desktop computers. That is where we differ. Our e-Fulfilment technology is built at the same level of sophistication as the very best online sales process, and it runs in the same place as the shops themselves - the cloud.
A personalised e-Fulfilment system
By matching the standards and expectations set high by the fulfilment services of Amazon, Magento and Shopify we have created a personalised system that offers a complete real-time view of the entire e-Fulfilment process. Our clients benefit from:
- Picking, packing and dispatch displayed live online providing confidence and timely customer service
- Inventory is accurate to the second, preventing waste and lost sales
- Intelligent reports predict stock-out dates and automatically alert clients while there is still time to react
- Real time interaction with online stores prevents delays in dispatch and disappointed customers
Logistics has changed dramatically over the past ten years. Once fulfilment houses shipped multiple pallets to stores, now they need to ship single products to individuals. Yet, the same fulfilment houses attempted to adapt without changing their systems and technology. This was how we identified the need for a new approach to e-Fulfilment.
We believe that one company cannot master many disciplines. This is why we focus on multi-channel eCommerce sellers. Find out more about our pick and pack service.
Consumers, both B2C and B2B, are becoming more demanding, so a bespoke e-Fulfilment service is vital for the multi-channel eCommerce retailer. Our software and technology helps create exceptional customer service and client care and is the differentiating factor that gains our clients a competitive advantage.