Officially certified as an organic warehouse

James and James’s UK fulfilment centre was one of the first to be officially certified as an organic warehouse by the Soil Association.

This has made us the natural choice for organic brands, who outsource the storage, pick, pack and despatch of their products to us. As such, we handle a variety of pre-packed, ambient-temperature produce, including organic foods, supplements and beauty products.

Using our organic fulfilment service ensures your online orders reach your customers quickly, without leaks or breakages.

Why use our specialist organic fulfilment services?

An aisle in the Liberty fulfilment centre

Clean, certified warehouse

To maintain our Soil Association certification (licence number DT25407), we’re regularly inspected to ensure that we:

  • Comply with European organic regulations (EC) No 834/2007 and (EC) No 889/2008
  • Train staff in handling organic products
  • Have strict processes for receiving goods and controlling stock
  • Keep examples of product labelling and packaging for the products we store
  • Keep our facility clean (we also have a five-star food hygiene rating)

Strict batch control

When you choose us as your organic warehouse, you also get access to our unique order fulfilment software. This captures best before end (BBE) dates, serial numbers and barcodes, enabling you to:

  • Segregate organic food, supplement or beauty products into batches
  • Specify which batches are used when
  • Trace which batch was used in which order
  • Hold less stock, reducing your costs
  • Reduce wastage
Order fulfilment software Control Port which links to a video of the software
An example of how best before dates and inventory can be tracked with James and James's order fulfilment software

Strict batch control

When you choose us as your organic warehouse, you also get access to our unique order fulfilment software. This captures best before end (BBE) dates, serial numbers and barcodes, enabling you to:

  • Segregate organic food, supplement or beauty products into batches
  • Specify which batches are used when
  • Trace which batch was used in which order
  • Hold less stock, reducing your costs

See ControlPort in action

Come and take an in-depth look at ControlPort - the original cloud-based order fulfilment platform.

We built it, shaped it and continue to develop it with eCommerce scalability front-of-mind. Our demo is tailored to you and the nature of your business, so we won't follow a formalised structure - you ask the questions, we'll answer them.

  • Find out what makes it 'award-winning'
  • Discover actionable insights for your online brand
  • Hear how it's helped eCommerce businesses achieve considerable growth
  • Explore ViewPort - our real-time, customer facing order tracking software
  • Wonder how you ever managed without it

We rely on ControlPort to run the European and UK parts of our business.

- Luke Davies, Founder, Tina Davies Professional
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We’re organic to our roots

Our founders, James Hyde and James Strachan, started the company while working for Green Bay Harvest – an online organic honey store.

When looking for a fulfilment provider for the business, all they could find were messy warehouses running on out-dated systems. So they decided to build their own.

Read our story