Hair and beauty fulfilment

icon checkDazzle your customers as we store, pick and pack, and ship your orders quickly, accurately, and safely 

icon checkReinvest your time spent on fulfilment into showing off your brand and helping your business grow

icon checkReceive stunning ongoing support from our fantastic fulfilment experts

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Speak to a hair and beauty fulfilment expert

We think this might be the start of a beautiful relationship. Fill in the form below and we’ll book in some time to chat about your business, your current operations, and next steps.

Speak to a fulfilment expert

Arrange a call, to discuss your current operations, future ambitions and barriers standing in your way.

Our service

Specialist fulfilment services for cosmetics, hair and beauty brands

eCommerce has helped hair and beauty brands – both large and small, old and new – sell direct-to-consumer like never before. With this increasing competition comes greater customer expectations. And getting your order fulfilment right is key to meeting them.That’s where James and James can help. We specialise in eCommerce fulfilment for fast-moving consumer brands. Whether you sell makeup, cosmetics, hair or skin care products, we ensure the right item reaches the right customer as fast as possible – without leaks or breakages.

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How we can help you

Why use our hair and beauty fulfilment service?

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Organically certified storage

Our international fulfilment centres are the ideal place to store hair and beauty products, thanks to:

  • Secure, clean storage for high-value items
  • Organic certification from the Soil Association
  • Locations close to transport links and courier hubs
  • Rapid shipping to customers across the globe
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Brilliant customer experience

Our service is designed for small, lightweight items, making it perfect for hair and beauty products. We’ll delight your customers with:

  • Expertly packed items, to help minimise damage
  • Same-day despatch and fast shipping
  • Online tracking of their order from checkout to doorstep
  • Branded packaging when you take 1,000+ orders per month
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Complete stock control

Best before end (BBE) dates, serial numbers and barcodes are all captured in our unique order fulfilment software. This enables you to:

  • Segregate hair and skin care products into batches
  • Specify which batches are used when
  • Trace which batch was used in which order
  • Hold less stock, reducing your costs
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Join hundreds of businesses like you, that trust us

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It can be a bit tricky, due to the time difference, but having access to the software is really helpful. We can see the status of any order we need to check on.

Hailey Harn, Logistics Coordinator

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Hairstory brings its “New Wash” to Europe, increasing order volumes five times

New York’s Hairstory launched its haircare products in Europe with help from James and James, increasing order volumes five times in less than two years, while managing everything remotely.

See how we helped
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See ControlPort in action

Come and take an in-depth look at ControlPort – the original cloud-based order fulfilment platform. We built it, shaped it and continue to develop it with eCommerce scalability front-of-mind. Our demo is tailored to you and the nature of your business, so we won’t follow a formalised structure – you ask the questions, we’ll answer them.

  • Find out what makes it ‘award-winning’
  • Discover actionable insights for your online brand
  • Hear how it’s helped eCommerce businesses achieve considerable growth
  • Explore ViewPort – our real-time, customer facing order tracking software
  • Wonder how you ever managed without it
Book a demo

500% increase

Hairstory’s monthly orders grew over five fold


Trusted by hundreds eCommerce businesses


The Literary Gift Company doubled their turnover

Get in touch

Want to know more?

Speak to one of our fulfilment specialist and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.

Speak to an expert
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