Pet supplies fulfilment

Store pet supplies in a clean, controlled, and safe environment

When orders roll in, we’ll pick, pack, and ship your products to cats, dogs, and everything inbetween, anywhere in the world

Offer a service your customers – and their four legged friends – will love

Speak to a pet supplies fulfilment expert

Fill in the form below and we’ll be in touch to chat about your business, what we can offer, and so we can get to know you better. You’d be barking mad not to!

Speak to a fulfillment expert

Arrange a call, to discuss your current operations, future ambitions and barriers standing in your way.

Our service

Specialist fulfilment services for pet supply brands

With over £34 billion spent on cats and dogs alone in the UK, it’s more important than ever to ensure you have a fulfilment centre that will send the right products to the right customers each and every time. And that’s where James and James Fulfilment comes in.

We provide order fulfilment services to leading pet supply brands. We store your pet products – from cat flaps to dog leads to pet supplements – in our fulfilment centres, then pick, pack and despatch online orders to your customers.

How we can help you

Why use our pet supplies fulfilment service?

Increase repeat purchases

Increase repeat purchases with the help of our processes which allow you to:

  • Add address labels and packing slips with your branding
  • Add inserts such as discount or thank you cards
  • Fulfil subscription boxes or recurring orders
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Brilliant customer experience

Our service is designed for small and lightweight items, making it perfect for pet accessories. We’ll delight your customers with:

  • Same-day despatch and fast shipping
  • Online tracking of their order from checkout to doorstep
  • Branded packaging when you take 1,000+ orders per month
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Complete stock control

Best before end (BBE) dates, serial numbers and barcodes are all captured in our unique order fulfilment software. This enables you to:

  • Manage your orders and inventory anywhere, any time, on any device
  • Export data and reports
  • Receive alerts when stock is running low so you never sell out of an item
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Feed Safety Registered

Our UK Fulfilment Centre is registered under code R9: Storage of feed and feed products (GB234/369921) which means we:

  • Provide a documented, structured approach to ensuring feed safety
  • Identify, manage and control hazards in the handling of feed products
  • Apply Hazard Analysis Critical Control Points (HACCP) principles and comply with Annex II (relating to facilities, equipment, storage and record-keeping)
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Join hundreds of businesses like you, that trust us

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James and James has given us quite the reputation! It’s so satisfying to know that we have a strong team behind us as we continue to grow.

Victoria Shanley, Global Distribution and Social Media Management

“Freaky fast” delivery helps Frenchie Bulldog double European sales in two years

The US-based pet supply brand choose James and James to support its European launch, thanks to the advice of our friendly team. Two years on, its sales have doubled and it’s built a loyal fanbase this side of the pond.

See how we helped


See ControlPort in action

Come and take an in-depth look at ControlPort – the original cloud-based order fulfilment platform. We built it, shaped it and continue to develop it with eCommerce scalability front-of-mind. Our demo is tailored to you and the nature of your business, so we won’t follow a formalised structure – you ask the questions, we’ll answer them.

  • Find out what makes it ‘award-winning’
  • Discover actionable insights for your online brand
  • Hear how it’s helped eCommerce businesses achieve considerable growth
  • Explore ViewPort – our real-time, customer facing order tracking software
  • Wonder how you ever managed without it
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500% increase

Hairstory’s monthly orders grew over five fold


Trusted by hundreds eCommerce businesses


The Literary Gift Company doubled their turnover

Get in touch

Want to know more?

Speak to one of our fulfilment specialist and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.

Speak to an expert