A laptop with a screenshot of Amazon Marketplace, which James and James integrates with for order fulfilment

Enjoy the pros of selling on Amazon without the cons

Selling on Amazon is a great way to get your products in front of new customers. But when you do so, you don’t have to use FBA or fulfil orders yourself. James and James’s Amazon fulfilment service provides an alternative.

  • Take the hassle out of storage and shipping, by outsourcing to our global network of fulfilment centres
  • Retain control of your inventory and customer experience, through our award-winning software, and range of packaging and shipping options
  • Make multi-channel fulfilment simpler and cheaper, with our off-the-shelf integrations with major eCommerce platforms
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How can our Amazon fulfilment service help you?

A pile of cardboard boxes representing a mountain of eCommerce returns

FBA alternative

With Fulfilment by Amazon (FBA) you send your inventory to an Amazon fulfilment centre and allow them to pick, pack and ship orders to your customers.

This is hassle free for you, but means that your products often end up poorly packaged with items from Amazon or other sellers. It can also be difficult to manage your inventory.

With our FBA alternative, you can:

  • Continue to outsource pick, pack and ship, achieving rapid despatch and delivery times
  • Regain control of your packaging, with branded shipping labels, packing slips, bags or boxes
  • Manage your inventory in real-time, with our award-winning, cloud-based software
  • Enable customers to track or return their order through an online portal branded with your logo
A small business owner packing and shipping their own orders manually

FBM alternative

Fulfilment by Merchant (FBM) or Merchant Fulfilled Network (MFN) enables you to sell through Amazon, but store and ship products yourself.

This is great for managing your inventory and customer experience, but can become a lot of work, especially as your business grows and ever-increasing order numbers flood in.

With our Amazon fulfilment service, you can:

  • Outsource your fulfilment to us, giving you time back to focus on other things
  • Continue to offer branded packing and a range of shipping options
  • Retain control over your inventory, with the data and dashboards our software provides
  • Cost-effectively fulfil orders from Amazon, plus all of your other channels, with one provider

How does our Amazon fulfilment service work?

When you choose James and James as your Amazon fulfilment service, you get access to ControlPort – our award-winning, cloud-based software. With a pre-built Marketplace integration, it makes order fulfilment fast, accurate and simple.

A screenshot showing how multiple brands and channels can be integrated into James and James's order fulfilment software

Set up Amazon fulfilment in a few simple clicks

Once you have access to our ControlPort software, all you have to do is copy and paste our developer name and account number into your Seller Central account.

We’ll test everything within 24 hours, to get you up and running.

You can integrate multiple Amazon Marketplaces around the world – and many other eCommerce platforms too – making multi-channel fulfilment a breeze.

Learn more about our fulfilment integrations

Sit back as we take care of your Amazon fulfilment

We retrieve orders from Amazon as they come in, and pick and pack them in one of our fulfilment centres – we have locations in the UK, US and New Zealand.

98.0% of orders are despatched same-day to our courier network, with a 99.9% order accuracy rate.

Both you and your customers can track the whole process in real-time online.

Learn more about our order fulfilment service

A James and James team member packs an item in a box, as part of the order fulfilment process
A James and James team member packs an item in a box, as part of the order fulfilment process

Sit back as we take care of your Amazon fulfilment

We retrieve orders from Amazon as they come in, and pick and pack them in one of our fulfilment centres – we have locations in the UK, US and New Zealand.

98.0% of orders are despatched same-day to our courier network, with a 99.9% order accuracy rate.

Both you and your customers can track the whole process in real-time online.

Learn more about our order fulfilment service

Why outsource your order fulfilment?

Letting a specialist provider take care of your order fulfilment can help you reclaim your time, reduce your costs, manage your inventory, improve your shipping and delight your customers. You can find out how in our free white paper.

The front cover of the white paper, 5 Ways Outsourced Fulfilment Can Help Your Growing Business

How has our Amazon fulfilment service helped other sellers?

An Armadillo Merino t-shirt, fulfilled by James and James

Armadillo Merino shoots for the stars

With a customer base of soldiers, firefighters and even NASA astronauts, Armadillo Merino needed a global fulfilment partner that could deliver on time, every time.

“The whole eCommerce integration means we can automate our Shopify and Amazon stores. An order goes through and we know that 99% of the time, it’ll be despatched that day and arrive tomorrow.” – Andy Caughey, Co-founder

Read Armadillo Merino’s success story

Want to know more?
Request a call back today

Contact us now and one of our experienced Fulfilment Consultants will call you back. They’ll take time to understand your business, show you around our software and provide a tailored proposal.

Ramanjeet - one of our Fulfilment Consultants


Want to know more? Request a call back today

Contact us now and one of our experienced Fulfilment Consultants will call you back. They’ll take time to understand your business, show you around our software and provide a tailored proposal.


Want to know more? Request a call back today

Contact us now and one of our experienced Fulfilment Consultants will call you back. They’ll take time to understand your business, show you around our software and provide a tailored proposal.

Ramanjeet - one of our Fulfillment Consultants