A laptop with a screenshot of Amazon Marketplace, which James and James integrates with for order fulfilment

Enjoy the pros of selling on Amazon without the cons

Fulfilled by Amazon (FBA) is great. So great that everyone’s using it. This creates problems when Amazon’s facilities start overfilling or they can’t handle your ‘non-essential’ products. Not forgetting the downsides of the 2% digital services tax and an end to European Fulfilment Network (EFN) post-Brexit.

Amazon FBA isn’t for everyone and many online retailers struggle with FBA’s stringent restrictions. Unsurprisingly, to keep customers happy and sales channels running smoothly, they continue to make the shift from FBA to Fulfilled by Merchant (FBM) – or by outsourcing to James and James.

Shipping - the fourth step of the order fulfilment process

Fast, cost-effective shipping

Achieve the same pick, pack and direct-to-consumer shipping speeds as Amazon Prime, without the surprise fees.

Let your brand be seen

Regain control of your packaging with branded shipping labels, packing slips, boxes or bags, and provide live order tracking to customers through a branded online portal.

Hassle-free integration

Amazon Seller Central is just one of many eCommerce platforms our software seamlessly integrates with. More than one shopping cart? No problem.

The alternative: Our Amazon fulfilment service

If FBA or FBM seem like too much hassle and you’re receiving 300+ orders per month, we can help.

When you choose James and James as your Amazon fulfilment service, not only will you benefit from the same pick, pack and shipping speeds as Amazon Prime, you’ll also get access to ControlPort – our award-winning, cloud-based software. With a pre-built Marketplace integration, it makes order fulfilment fast, accurate and simple.

A screenshot showing how multiple brands and channels can be integrated into James and James's order fulfilment software

Set up Amazon fulfilment in a few simple clicks

Once you have access to our ControlPort software, all you have to do is copy and paste our developer name and account number into your Seller Central account.

We’ll test everything within 24 hours, to get you up and running.

You can integrate multiple Amazon Marketplaces around the world – and many other eCommerce platforms too – making multi-channel fulfilment a breeze.

Learn more about our fulfilment integrations

We’ve got your Amazon fulfilment covered

As a recommended alternative to FBA, we’ll handle everything that Amazon previously did. You simply ship your products to us, we’ll stock them and pick, pack and ship to your Amazon customers within two days.

98.0% of orders are despatched same-day to our courier network, with a 99.9% order accuracy rate. Both you and your customers can track the whole process in real-time online for added reassurance.

We also have fulfilment centres based in the UK and USA, so worldwide shipping’s not a problem.

Learn more about our order fulfilment service

A James and James team member packs an item in a box, as part of the order fulfilment process
A James and James team member packs an item in a box, as part of the order fulfilment process

Sit back as we take care of your Amazon fulfilment

We retrieve orders from Amazon as they come in, and pick and pack them in one of our fulfilment centres – we have locations in the UK and USA.

98.0% of orders are despatched same-day to our courier network, with a 99.9% order accuracy rate.

Both you and your customers can track the whole process in real-time online.

Learn more about our order fulfilment service

How has our Amazon fulfilment service helped eCommerce brands?

Frau Green transitioned from FBA to FB James and James

Following a seamless switch, the advantages soon became clear. Frau Green no longer has to change their supplier’s shipping processes, as required by FBA, and now benefits from accurate inventory reporting with ControlPort.

We no longer wanted to be a small cog in the Amazon wheel. We were looking for a partnership-led approach that could cope with demand peaks and troughs.

Director | Frau Green

The Kopi Luwak Co.

Director | Owen Carter

We wanted to deal with our customers directly – not only to provide a more personalised customer experience, but to give us more control over our brand.

Armadillo Merino

Co-founder | Andy Caughley

The whole eCommerce integration was simple and straightforward. It means we can automate our Shopify and Amazon stores.

Dope Ropes

Founder | Keon Ghaharian

I have an edge over people who drop ship products, which can take ages to arrive, and I can also compete with the likes of Amazon on speed.