ControlPort™ Updates – What’s New? (Nov 2024 – Feb 2025)
Originally Published: 23 April 2025
Last Updated: 28 April 2025
We’re always working hard behind the scenes to make ControlPort™ even more powerful, reliable, and user-friendly. But we know we haven’t always done the best job of keeping you in the loop, and we want to change that.
In this article
Introducing: ControlPort™ Quarterly Updates
From now on, we’ll be sharing a roundup of key updates every quarter. While these updates won’t include every tweak and fix (since we roll out improvements weekly), they will highlight the changes we think will make the biggest impact for you.
Since this is our first edition, we’re kicking things off with a look back at the most important updates we’ve made since November 2024. Then, in July, we’ll share the next Quarterly Update—covering everything major from April through June—and continue from there.
And don’t worry: if we roll out something particularly exciting (like what we’ll be announcing in a few weeks), you’ll get a dedicated update for that, too).
November 2024
Postage Estimator – Improved Stability
To ensure a smoother experience across the board, we’ve made a change to how postage estimators handle rate requests.
The change provides greater visibility of progress as the estimator gathers the data from the available shipping services during complex lookups—especially when working with many country and weight combinations.
Automatic Product Retirement
ControlPort™ now supports automatic product retirement. You can allow products to be retired automatically after being inactive for a configurable period of time, helping you keep your catalogue lean and accurate.
January 2025
Stock Pool Instructions
You can now retrieve a detailed list of your stock pools, including the warehouse IDs they’re linked to. It’s handy when managing multiple locations or preparing for peak periods.
Shopify Integration Improvements
- Inventory Levels Page – Performance Boost
The Inventory page within the Shopify Channel on ControlPort™ has been improved and can now handle even the biggest catalogues. - Order Lookup by Reference
In rare instances, an order might not sync perfectly between Shopify and ControlPort™. Now, you can look up an order by reference and instantly view the live status and details, making issue resolution much quicker.
February 2025
Brand & Stock Pool Overview
Quickly view a complete list of your brands and the stock pools they sit within. A simple update, but a big time-saver when reviewing setups or troubleshooting.
Order Types – More Flexibility
Two powerful additions:
- Create/Update Orders: You can now create Non-Standard and B2B/Wholesale orders via API.
- Order List View: Enhanced visibility of order instructions, delivery options, and registration numbers.
Bug Fix – FedEx Estimated Quote Display
We’ve squashed a bug that was preventing estimated shipping quotes from appearing when creating a new order – specifically for clients with direct FedEx FIC pricing. All fixed now!
Unfulfilled Orders Report
Stay on top of your Shopify orders with a brand-new report that contains:
- A summary of unfulfilled orders that may need immediate action.
- The ability to mark Shopify orders as fulfilled inside ControlPort™
- A detailed table showing all unfulfilled orders and how they compare with ControlPort™ statuses. Ideal for catching and resolving stock discrepancies before they become bigger issues.
Bonus Feature: Customisable Dashboards Now Live!
We recently released one of the most significant ControlPort™ updates to date: Customisable Dashboards. This new update redefines how you interact with your fulfilment data, making it more dynamic, accessible, and actionable than ever before.
You can read the full Product Update here.
Stay tuned for Quarterly Updates!
We’re looking forward to sharing more ControlPort™ updates with you on an ongoing basis. If you’re an existing client, please don’t hesitate to reach out to us if you have any questions about any of the features here today.
And if you’re not already partnered with J&J Global Fulfilment and you’re interested in learning more about our award-winning platform, don’t hesitate to get in touch to learn more or request a demo.
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