400+ eCommerce brands trust us to deliver accuracy, speed, and complete control – day in, day out.
38+ Million Orders shipped all time
7.5 Million Orders shipped last year
400+ Global clients
7 Global fulfilment centres
Fast, reliable shipping — 7 days a week
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Next-day shipping across the UK, seven days a week
Meet customer expectations with next-day shipping that doesn’t stop for weekends. We help you deliver the speed your customers demand.
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Same day dispatch for 98% of orders
Orders placed before your set cut-off are picked, packed, and dispatched the very same day, keeping delivery times short and your customer satisfaction scores high.
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Courier optimisation built into every order
ControlPortâ„¢ automatically selects the most efficient courier for each parcel based on speed, cost, and location, helping you save money while meeting delivery promises.
98%+ Same day dispatch
99.5%+ Pick & pack accuracy
95%+ Stock booked within 24 hrs
99.9%+ Platform uptime
Easy order management and tracking
Gain full command over every order, with ControlPortâ„¢
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Real-time visibility
View all your live orders: picking, packing, labelling, awaiting dispatch. You’ll see exactly where each order is in the fulfilment process, with time-stamped milestones and alerts for any issues, so you’re always in control.
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Total control
Need to pause, cancel, or change an order? ControlPortâ„¢ lets you issue updates or redirections straight to warehouse operations up until the carrier collects.
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Full insights
Click into any order – live or historical – to investigate journey details, courier choices, shipping costs, and SLA compliance. Track fulfilment team performance against real SLAs over time (7 days, 90 days, 12 months), helping you benchmark accuracy and turnaround.
Powerful inventory
management
Keep your inventory sharp, scalable, and under control.
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Live product tracking and status alerts
Instantly see which products are in stock, running low, overstocked, or no longer active. ControlPortâ„¢ flags stock issues in real-time, helping you avoid sell-outs, over-ordering, and storage waste.
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Profit-led inventory insights
Go beyond basic stock counts. Identify your best and worst performers using sales velocity, margin, and holding cost data, so you can make smarter buying, bundling, and clearance decisions.
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Full control over product listings
Add, edit, or retire SKUs directly in the portal. New lines are weighed, measured, and photographed on arrival, creating rich, accurate product records that feed into picking accuracy and cost reporting automatically.
Actionable Insights
Understand what’s happening on every order, every SKU, and every pound spent.
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Delivery & margin intelligence
Understand what you’re really spending to ship each parcel. ControlPortâ„¢ breaks down postage by carrier, country, weight, and delivery time so you can identify overspend, optimise courier routing, and improve your margin.
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Historical and SLA tracking
Track your performance over any time period; 7-day snapshots to year-long reports. Monitor dispatch rates, intake speed, and order accuracy in real time, and get alerts when performance drops below SLA.
Ready for scale when you are
Capacity when you need it, where you need it.
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High capacity fulfilment built for scale
We dispatch hundreds of thousands of orders each week, scaling throughput during peak periods. We never run at capacity, so your growth is never throttled.
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Global reach, local expertise
With fulfilment centres in the UK, US, EU, Canada and Australia, we make cross-border shipping feel local. ControlPortâ„¢ unifies all locations into one system, so you can manage global orders as easily as domestic ones.
Request pricing
We need this information to tailor a quote for your business.
We specialise in
Light-weight products
We’re optimised for fast-moving consumer products.
Direct-to-consumer
We specialise in direct-to-consumer (D2C) eCommerce fulfilment.
300+ orders per month
We ease operational challenges for growing brands.
Brands ready to scale
Our award-winning software and expertise lets you focus on growth.
You’re in good company
88%
International customers receive orders 88% quicker on average.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh
Senior Fulfilment Manager
+204%
Tom’s Trunks have grown by an average of 204% year-on-year.
J&J have all we could ask for. Our Account Manager provides a highly personal experience and is always there for us.
Freddie Northcott
Operations Manager
390 hrs
ControlPortâ„¢ has saved us 390 hours of customer service time each year.
For me, ControlPortâ„¢ is all about saving time. It allows us to see more and do more so much faster.
James Pryor
Chief Operating Officer
See
the difference
for yourself
Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.