Operational Excellence

15 April 2024

Every business, whether they’re selling goods or services, needs distribution logistics. It’s how we get our goods and services into the hands of consumers once they’re ready to be ordered. A robust distribution logistics strategy is essential for getting your...

Operational Excellence

12 February 2024

It’s never been easier to capture data. All of the best eCommerce platforms on the market today capture a wealth of useful data in the background, but the sad truth is that not enough businesses capitalise on the data they...

Operational Excellence

15 January 2024

eCommerce logistics is the process of picking, packing and delivering an online order from the eCommerce brand to the customer. The fulfilment process is the last step in the supply chain, and even incorporates returns from the customer back to the eCommerce store.

Operational Excellence

8 January 2024

Acquiring new customers costs time and money. Whether you’re running online ads, paying a marketing agency, creating email campaigns or investing in a lead-generation website, customer acquisition can be a large investment. A profitable business needs to ensure that they...

Operational Excellence

11 July 2023

Third-party logistics (3PL) refers to the outsourcing of logistics activities to external service providers. In today’s business landscape, benefits of 3PL cannot be overstated. It enables companies to focus on their core competencies while leveraging the expertise and resources of...

Operational Excellence

5 June 2023

What is an agile supply chain? An agile supply chain is a supply chain management technique that allows businesses to be more flexible, responsive, and adaptive when it comes to meeting customer needs and demands. The eCommerce industry in particular...

Operational Excellence

3 May 2023

Definition of warehouse logistics Warehouse logistics refers to the operational processes within a warehouse, encompassing fulfilment, inventory management, health and safety, resource management, inventory positioning, and more. Warehouse logistics involves planning, managing, and co-ordinating each element of the warehouse to...

Operational Excellence

15 February 2023

As soon as a customer makes a purchase, the last mile process begins. There’s a lot that happens behind the scenes between them tapping ‘buy now’ and their order arriving at their door, but it’s the retailer’s job to create...

Operational Excellence

14 February 2023

When businesses think about logistics, most are thinking about an item’s journey from manufacturer to customer. Reverse logistics, on the other hand, is about the journey of an item from customer back to the supplier, manufacturer, or warehouse. Although customers...

Operational Excellence

28 November 2022

When we think of a parcel, most of us probably think about the exterior packaging. Is it sturdy? Is it easy to open? Is it sustainable? Does it look great? People who don’t work in eCommerce probably don’t think about...

Operational Excellence

16 November 2022

Like most things in life, you can’t get anywhere in eCommerce without a good plan. A logistics plan is one of the most important plans you’ll have in place as an eCommerce business, as without one, you’re doomed to fail....

Operational Excellence

16 August 2022

In the eCommerce industry, inbound and outbound logistics refer to the process of receiving and sending goods respectively. If you own or work for an eCommerce company, you’ll have likely heard these terms thrown around quite a bit, and have...