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The World’s First Cloud-Based Fulfilment Company

We provide global fulfilment that gives eCom brands total visibility; so they can sell more products, keep more customers and grow on a global scale.

Discover total visibility

Our story

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How it all began

The J&J story began in 2010, when two Cambridge University graduates were struggling to find a fulfilment partner that were capable of supporting their eCommerce honey business.

A fulfilment business was born

After working with multiple fulfilment companies, James Hyde and James Strachan began to get fed up with outdated systems, inefficient operations, and unhappy customers. So, instead of moving to the next fulfilment partner, they founded their own. James and James Fulfilment was born.

Continued growth

Fast-forward to 2024, and James and James Fulfilment has evolved into J&J and grown bigger than any of us could have imagined.

A growing team of over 250 talented employees, an international network of fulfilment centres and world-first tech that provides our clients with complete visibility of the here and now, and of the future, enabling them to grow on global scale.

Global capability

We have a global network of fulfilment centres that help our clients sell worldwide.

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Australia

Address:
J&J Global Fulfilment
Warehouse 3.1
221 Gooderham Road
Willawong QLD 4110
Australia

Contact Sales:
+44 (0)1604 968 820

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UK

Address:
J&J Global Fulfilment
Rhosili Rd,
Northampton
NN4 7JE

Contact Sales:
+44 (0)1604 968 820

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Venlo, EU

Address:
J&J Global Fulfilment
BF Global Warehouse BV
Witveldweg 40
NL 5951 AV Belfeld

Contact Sales:
+44 (0)1604 968 820

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Toronto, CA

Address:
J&J Global Fulfilment
Distribution & Warehousing Solutions (DWS)
1475 Courtneypark Dr. East, L5T 2R1
Mississauga

Contact Sales:
+44 (0)1604 968 820

Find out more

Columbus, US

Address:
J&J Global Fulfilment
2235 Southwest Blvd
Suite F, G, H, Columbus
OH 43123, United States

Contact Sales:
+44 (0)1604 968 820

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Las Vegas, US

Address:
J&J Global Fulfilment
BF Global Warehouse BV
Witveldweg 40
NL 5951 AV Belfeld

Contact Sales:
+44 (0)1604 968 820

Find out more

Award-winning visibility

Over the course of our journey, we’ve scooped up two Queen’s Awards for Enterprise and International Trade, Financial Times 1000 status, and made the Sunday Times’ list of 100 fastest growing UK businesses, twice.

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queens 2016
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Our mission is simple

“To challenge the industry, create change for the better and deliver 100 million orders to
happy customers”.

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We challenge

We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.

We create

We think big and create processes and solutions that scale with us and our clients. We document and systemise tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.

We deliver

We always work to exceed our promises and go above and beyond to delight our clients and their customers. Above all, we make things happen with a can-do attitude and tireless pursuit of results.

See your future with clarity

Join an expert team of eCommerce and supply chain specialists. As part of our global team, you’ll work with top brands and get world-class training from day one. Wherever you see your future, let us help you get there.

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Case Studies

Discover how we’ve helped our clients overcome fulfilment challenges, delight their customers and scale their businesses.

SureFlap achieves 96% customer satisfaction and 68% profit increase

Read more

Fashion

Gandys

Gandys’ powerful brand story saw the brand go through rapid growth.

Read more

Latest news & insights

Over the last several months, our tech team has been working hard to develop an exciting new update to ControlPort™. We’re pleased to announce Stock Pools, a new feature enabling smarter and more efficient inventory management for multichannel eCom brands. …

Optimizing inventory levels throughout the supply chain is a critical strategy in modern supply chain management, going beyond simply maintaining stock. Multi-echelon inventory optimisation (MEIO) is a sophisticated approach that allows your business to maintain the right balance of inventory…

Choosing the right fulfilment provider requires lots of research. There’s a lot to consider, such as pricing, location, and capacity. While looking into fulfilment providers, it’s likely that you’ll come across two types of fulfilment services: 3PL and 4PL. Third…

If there’s one thing that eCommerce businesses couldn’t function without, it’s eCommerce software. There are many different types of eCommerce software, including platforms like Shopify or Wix, which are often supported by complimentary software in the form of apps, plugins,…

Consignment inventory is a unique method of managing stock. Suppliers provide goods to retailers without transferring ownership until those goods are sold. This approach allows retailers to offer a broad range of products without the burden of purchasing inventory upfront….

Painting an accurate picture of your inventory costing isn’t exactly the easiest thing to do if you’re shipping a lot of orders each month. However, inventory management has a huge impact on profitability, so the more you understand which goods…

When sending a parcel with Royal Mail, understanding the various parcel sizes is essential for ensuring your items are delivered swiftly and securely. If you’re looking to ship anything from birthday cards and letters to larger items such as shoes,…

There are many cogs that make up the supply chain process. Some areas that are less discussed include the first-mile sorting centre and first-mile delivery.  Today, we’re going to shine a light on these incredibly important aspects of the supply…

Managing inventories correctly is a big part of running an eCommerce business. You need to strike a balance between making sure there’s enough stock to sell, while not being burdened by storage costs. Inventory systems are key in helping businesses…

See

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the difference

for yourself

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Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.

We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.

Speak to an expert