Technology

Revolutionize your business with our award-winning order fulfillment software

James and James’s order fulfillment software underpins our e-fulfillment service. It helps you grow your business, enhance your customer experience, and gain control and visibility over your orders and inventory.

We built the Queen’s Award for Enterprise-winning system from scratch, to bridge the gap between high-tech eCommerce stores and traditional delivery networks.

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Order fulfillment software for you, your customers and us

Like Amazon or Shopify, our order fulfillment software runs in the cloud, in real time. It’s revolutionized old-fashioned order fulfillment, helping you, your customers and us.

eCommerce fulfilment

Greater visibility and control for you

ControlPort is our online order management system. Accessible from any device, anytime, it gives you unparalleled insights into your orders and inventory, helping you maximize profits, plan stock and deliver an unforgettable customer experience.

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eCommerce fulfilment

A better experience for your customers

ViewPort is our online, white label, order tracking portal. Once we’ve received an order from you, we’ll email the customer a link to ViewPort, enabling them to track the order and return it, from any device, anytime. It saves you time and keeps them happy.

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Tech accuracy

Improved accuracy and efficiency for us

CommandPort is the cloud-based warehouse management software on which our global network of fulfillment centers runs. It helps us achieve 99.9% pick and pack accuracy, ship most orders the same day, and scale quickly to support your growth.

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Why choose our order fulfillment software?

eCommerce fulfilment software

Have confidence in your e-fulfillment

With our order fulfillment software, you’ll benefit from:

  • 100% uptime
  • Robust data security to protect customer information
  • Fraud prevention rules to avoid fraudulent orders
  • Speedy responses to support requests by email or phone
Man using a laptop

Reduce costs with transparent billing

When you outsource your eCommerce fulfillment to James and James, you’ll get:

  • Transparent billing, with a complete breakdown of fulfillment spending available online
  • Cloud-based software, negating the need for local servers and the associated maintenance costs
  • Affordable shipping and storage to help your business grow

Integrate quickly with leading eCommerce platforms

Get set up in less than 24 hours with our one-click integrations with popular shopping carts.

Amazon logo

Ship your Amazon orders through us or replace Fulfillment by Amazon (FBA) entirely.

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Shopify logo

Integrate your Shopify shop, and your orders and stock will be updated in real time.

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WooCommerce logo

Use WooCommerce – the popular WordPress plugin – to quickly fulfill with us.

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Magento logo

Our Magento integration can easily access orders from this shopping cart for processing.

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Sure pet care

SureFlap achieves 96% customer satisfaction and 68% profit increase

“James and James’ IT system is intuitive, exceptionally easy to use and the data retrieval is incredibly fast.”

Andy Bank, Commercial Director
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