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An on device image of our order fulfilment software Control Port which links to a video of the software

Grow your business and delight your customers with ControlPort

With James and James, you don’t just get a fulfilment service – you get ControlPort too. Our award-winning order fulfilment software.

With real-time, cloud-based tools, you can:

  • Fulfil orders from multiple brands and channels in one place
  • Manage and optimise your inventory levels
  • Identify optimum shipping services and audit carrier performance
  • Get live order tracking for you and your customers
  • Plus much more (all is revealed in our software demo)
Cloud-based order fulfilment software can be accessed from any device.


Manage your orders and inventory from any device, anywhere, any time.

Orders and stock can be monitored in real time with our order fulfilment software


Track and amend orders live. Sync stock levels online and in real life.

Our order fulfilment software has won the Queen's Award


Recognised by the Queen’s Award for Enterprise in the field of Innovation.

What can ControlPort do for you?

We built our order fulfilment software in house, from scratch, to bridge the gap between high-tech eCommerce platforms and traditional delivery networks. It combines the features you’d usually find in separate systems into one, helping you run your business more efficiently.

Order management

Integrate multiple brands and eCommerce platforms with ControlPort, to manage all orders in one place. We retrieve orders as they come in, for pick, pack and ship in one of our global fulfilment centres.

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Inventory management

Our product analysis tools identify best and worst-selling lines, and those that are under, over or well stocked. Ideal for making informed manufacturing and marketing decisions. Plus, gain new insights to meet customer demand, without overspending on stock or storage.

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Warehouse management

Track the progress of every order through our fulfilment centres, from picking to despatch, in real time. Identify any issues with incorrect addresses or out-of-stock products, and make quick amendments to orders.

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Shipping management

Identify and select the most efficient and cost-effective services, to reach customers worldwide. Track which orders are in transit or delivered, and audit the performance of different carriers.

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Real-time order tracking

Improve the post-checkout experience with ViewPort – our online portal that’s customisable with your brand. Each customer gets a link to it, to track their order, from picking to delivery.

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Returns management

Wave goodbye to paper slips in the parcel. Instead, customers can initiate returns easily online via ViewPort. This generates a shipping label for them, and notifies you of the return and the reason for it.

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Swift integration with top eCommerce platforms

ControlPort integrates with a wide range of eCommerce platforms in just a few, easy clicks – no developer required. And if you don’t use any of our existing integrations – or simply want a custom set up – you can also use our open API / EDI.

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Amazon fulfillment

Ship your Amazon orders through us or replace Fulfillment by Amazon (FBA) entirely.

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Shopify fulfillment

Integrate your Shopify shop, and your orders and stock will be updated in real time.

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WooCommerce shipping

Use WooCommerce – the popular WordPress plugin – to quickly fulfill with us.

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Magento shipping

Our Magento integration can easily access orders from this shopping cart for processing.

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Reasons why eCommerce brands love ControlPort

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An image thumbnail for video content about how brands love the control port software

We’re confident in the capabilities of our platform, but don’t just take our word for it – here are a few stories from online retailers who use ControlPort day in, day out. Like them, you’ll discover the hidden gems that make fulfilment operations (and life) so much simpler.

Hanna Sillitoe in Forest Face

Hanna Sillitoe

Owner | Hanna Sillitoe

The at-a-glance dashboard gives me such a brilliant overview of the business. Not only can I see where we are up to in terms of stock, it also shows me which products are selling well and which are costing me more in storage.

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Armadillo Merino

Co-founder Andy Caughey | Armadillo Merino

We integrated right from the get go and it’s removed so much complexity. The whole eCommerce integration was simple and straightforward – it means we can automate our Shopify and Amazon stores.

Bare Conductive

Co-founder Bibi Nelson | Bare Conductive

The integration is great, super easy to set up and we can make changes to our shipping options. We love how ControlPort provides so much insight into stock movements, as well as visibility on orders.

See ControlPort in action

Come and take an in-depth look at ControlPort - the original cloud-based order fulfilment platform.

We built it, shaped it and continue to develop it with eCommerce scalability front-of-mind. Our demo is tailored to you and the nature of your business, so we won't follow a formalised structure - you ask the questions, we'll answer them.

  • Find out what makes it 'award-winning'
  • Discover actionable insights for your online brand
  • Hear how it's helped eCommerce businesses achieve considerable growth
  • Explore ViewPort - our real-time, customer facing order tracking software
  • Wonder how you ever managed without it
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We rely on ControlPort to run the European and UK parts of our business.

- Luke Davies, Founder, Tina Davies Professional
Read the case study

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