Speak to a fulfilment expert
Pick and Pack Services
Meet your new pick and pack experts
- We pick and pack with a 99.999% accuracy rate
- 98% of orders are shipped same-day
- Sell worldwide with our international fulfilment centres
The speed, skill and accuracy of the pick and pack process has a big impact on your customer experience. Since 2010, we’ve constantly refined our processes and technology to develop an unrivalled pick and pack service:
All of our fabulous employees are trained the James and James way. You can even see who processed each of your orders via ControlPort – our cloud-based order fulfilment software.
Our transparency and traceability ensures that our service is consistent, no matter how busy we are or which of our fulfilment centres you choose.
Because we specialise in order fulfilment for fast-moving consumer brands, each of our locations is designed as an efficient pick and pack warehouse.
To ensure every order is shipped as quickly as possible, inventory is primarily held in pick storage. Our software then guides pickers around the aisles, automatically calculating the most efficient route.
Depending on the size of your products and orders, we offer a range of recycled and recyclable packaging and void fill options as standard. This includes mailing bags, book wraps and boxes.
Each packing slip and shipping label is customised with your brand’s logo and business details. So your customers will never know that a third-party is handling your pick, pack and dispatch.
If you take more than 1,000 orders every month, you’ll have the option to use fully branded, custom packaging.
When we receive an order from your online store, we email the customer a unique link to ViewPort – an online portal, customised with your logo, where they can track its progress in real time.
Speak to one of our fulfilment specialist and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.