Our eCommerce process
Sign up and settle in to smooth fulfilment
Send us your inventory and we’ll keep it safe, secure and ready to be shipped as soon as orders come in.
We fulfil your orders, and handle returns
When orders start coming in, we’ll pick, pack, and ship them, and handle any returns if customers change their minds.
Make informed decisions to grow your business
Access management tools across warehousing, inventory, and shipping with our propriety tech platform, ControlPort™.
Discover complete visibility and control with J&J
Global reach
Store your inventory in any of our global fulfilment centres and sell your products across the world. Reach millions of new customers with fast, affordable shipping via localised fulfilment.
99.9% accuracy
We fulfil orders with 99.9% accuracy and ship 98% of orders same-day. Deliver quickly to countries worldwide, including next-day delivery to UK and EU countries, and 1-3 day delivery across NA and AUS.
Satisfied customers
Offer customers real-time updates on the status of their order, from the moment it’s picked, packed, and ready for delivery. Ensure they’re never in the dark, and always in the loop.
Award-winning tech
With ControlPort™, get real-time updates on your orders and vital insights across warehousing, inventory management, and shipping, helping you make data-backed decisions.
Human support
While we’re powered by tech, we’re delivered by people. You’ll always be able to pick up the phone and speak to a friendly, in-house expert who will be happy to help.
We’re building an international brand with a reputation for high-performance garments. We see James and James as an important partner in this global marketing strategy.
Andy Caughey
Co-founder
See how we’ve helpedCase Studies
Discover how we’ve helped our clients overcome fulfilment challenges, delight their customers and scale their businesses.
See
the difference
for yourself
Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.