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Discover complete visibility and control with J&J
Custom-built, award-winning tech
An award-winning fulfilment platform, ControlPort™. Built by us, managed by us, and improved by us, it’s the secret to our clients’ continuing success. See more, grow more, do more.
Real-time tracking, for you and your customers
Real-time tracking updates on all of your items, from the moment they enter our facility to the moment they reach your customer. Aided by our customer-facing portal, ViewPort.
A vast selection of courier partners
A large range of courier services to choose from, from Royal Mail to DHL, DPD to UPS. We’ll help you choose the most cost-effective option, and regularly negotiate the best rates on your behalf.
Protective picking and packing
With 98% of orders shipped same-day and 99.9% picked and packed accurately, we’re industry leaders in speed and accuracy. Both of which are imperative to customer satisfaction.
A growing international network
All-inclusive access to our network of fulfilment centres in the UK, Europe, North America and Australia (with more on the way). Send your products anywhere in the world – fast.
We’ll keep your products safe
Super clean and super safe storage, with detailed, transparent cost breakdowns. Only pay for what you use – no hidden extras. Your live pricebook can be accessed at any time.
But that’s far from everything
You’ll receive a whole host of additional services at no extra cost.
Business intelligence software
Get in-depth data about your inventory, performance, costs, and so much more. All powered by advanced business intelligence tools from ControlPort.™
Opportunities to work with eCommerce partners
We’ve direct access to tonnes of top-tier partners you can work with, including American Express, Macfarlane Packaging, Taxually and many more.
A continuously evolving eCommerce platform
Our tech team is constantly improving and adding new features to ControlPort. Updates are prioritised based on customer feedback, helping us make it work best for you.
Shipping discounts across our network
We ship a lot of amazing stuff from our fulfilment centres. That means we get exclusive discounts from our carrier partners, and we pass those discounts onto you.
Personal support – no robots allowed
We have experts at the end of the phone whenever you need them. Our pod-based teams mean you’ll only ever speak a handful of people, not a different person every time!
We’re building an international brand with a reputation for high-performance garments. We see James and James as an important partner in this global marketing strategy.
Andy Caughey
Co-founder
See how we’ve helpedCase Studies
Discover how we’ve helped our clients overcome fulfilment challenges, delight their customers and scale their businesses.
See
the difference
for yourself
Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.