eCommerce fulfilment

Enjoy fantastic benefits that extend beyond storage, picking, packing, and shipping

  • A solution that combines super-quick fulfilment, industry-leading customer service, and award-winning technology
  • Enjoy shipping discounts, access to our partners, sophisticated business intelligence software
  • On average, our clients grow 51% year on year with us
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Speak to us about exclusive benefits

At James at James, we’re always adding more value to our service. To learn how we can help, fill in the form below and we’ll be in touch.

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    Does that sound good? If so…

    Welcome to James and James Fulfilment, where we do things a little differently…

    Our core fulfilment service includes:

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    Custom-built, award-winning tech

    An award-winning Inventory Management System, ControlPort. Built by us, managed by us, and improved by us.

    Shipping - the fourth step of the order fulfilment process

    Real-time tracking, for you and your customers

    Real-time tracking updates on all of your items, from the moment they enter our facility to the moment they reach your customer.

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    A vast selection of courier partners

    A large range of courier services to choose from, from Royal Mail to DHL, DPD to UPS. We’ll help you choose the most cost-effective option.

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    Protective picking and packing

    With 98% of orders shipped same-day and 99.9% picked and packed accurately, we’re industry leaders in speed and accuracy.

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    A growing international network

    All-inclusive access to our network of fulfilment centres in the UK, EU, and US (with more on the way). Send your products anywhere in the world – fast.

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    We’ll keep your products safe

    Super clean and super safe storage, with detailed, transparent cost breakdowns. Only pay for what you use – no hidden extras.

    But that’s far from everything.

    As a James and James client, you’ll receive a bunch of additional services at no extra cost:

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    One of the things we’re proud of is we can ship worldwide and for a small brand that was a really big selling point to increase our global customer audience.

    James and James can help with that with the technology and things in place to make sure we’re always getting our customs declarations on our products when needed and they are always filled in accurately to prevent any returns and issues which would be a big task to undertake ourselves.

    order fulfilment for fashion brands Stephen Sunley, Customer Service and Operations Manager

    Tips and tricks

    How-to videos

    As a James and James client, you’ll have as much support as you need. Here’s an example of one of our many ‘How To’ videos, presented by one of our fulfilment experts, Gina.

    Speak to the experts

    We are James and James

    Take a tour of our UK HQ

    Want to take a sneak peek at what we’re all about? We’re here to disrupt the industry and make positive change for everyone involved. Our offices might show you a thing or two about how we’re challenging the norm.

    Speak to the experts

    Get in touch

    Want to know more?

    Speak to one of our fulfilment specialist and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.

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