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Customer Demand

Customer Demand

Customer Demand

Warehouse Output

Customer Demand

Same Day Despatch

Customer Demand

Packing Accuracy

Customer Demand

Items in Storage

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Order Fulfilment

James and James are two Cambridge process engineers, who were fed up with the fulfilment services available to online retailers. They knew great technology meant a fulfilment company could deliver more; creating cost savings and providing greater visibility.

Understanding that starting point means you understand our drive and passion to leverage technology to provide a world leading solution - for our clients and their customers. We'll never rest on our laurels, which is why we continue working with the best minds in the industry.

Find Out More About Our Fulfilment Solution

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James and James offer a full range of fulfilment services, processed from our two fulfilment centres in the South of the UK.  Our team of pickers and packers share our company values, which allows us to offer outstanding fulfilment.

Accuracy

‘Words are Words, Promises are Promises, the only performance is reality’, said Harold Geneen, which is why we're open about our fulfilment accuracy. Every fulfilment mistake is an unsatisfied customer. Our mission is to eliminate errors, not just reduce them.  Our right first time attitude means you do not have to waste time dealing with problems. Instead your staff can spend their time selling, not apologising.

Integration

A key feature for almost all online retailers is for their platforms to integrate quickly and easily.  You’ll be glad to know we succeeded in making integration with fulfilment painless.  Soon you could be seeing your sales process from the order details right through to who signed for it, all in real time.

Find Out More About Our Fulfilment Solution

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Organic Market Report

The Soil Association have published their latest Organic Market Report in March which reveals that sales of organic products in the UK grew by 2.8% in 2013, a decisive return to growth after four years of contraction.

  • 2 April 2014
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James and James hang around at Internet Retailing Expo 2014

Arthur C Clark said “Any sufficiently advanced technology is indistinguishable from magic.” This is something we decided to demonstrate at this year’s Internet Retailing Expo.

  • 31 March 2014
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Logistics is the key to customer satisfaction

Home Retail Group Boss Terry Duddy, said "fulfilment will be the major differentiator for retailers in the future." several pieces of research have been published that show how right Mr Duddy was last year. Retailers are increasingly placing more importance on a strong logistics strategy for multi-channel growth.

  • 14 March 2014
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RECENT NEWS

Organic Market Report

The Soil Association have published their latest Organic Market Report in March which reveals that sales of organic products in …

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