Customer Demand
Warehouse Output
Same Day Despatch
Packing Accuracy
Items in Storage
What we do matters. You have developed the right product, an excellent marketing strategy and built sales. You need to know that the final execution is perfect.
Our fulfilment service helps achieve this right from the beginning of the process.
Everything we do is aimed at delivering - for your customers and for you.
‘Words are Words, Promises are Promises, the only performance is reality’ said Harold Geneen; which is why we're open about our fulfilment accuracy.
Every fulfilment mistake is an unsatisfied customer. Our mission is to eliminate errors, not just reduce them. It is as important to your business as it is to our business.
Our right first time attitude means you do not have to waste time dealing with problems. Instead your staff can spend their time selling, not apologising.
A key feature for almost all online retailers is for their platforms to integrate quickly and easily. You’ll be glad to know we succeeded in making integration painless.
Soon you could be seeing your sales process from the order details right through to who signed for it, all in real time.
So far there hasn’t been a store we can’t integrate our fulfilment system with and if there is one out there we look forward to the challenge.
We started James and James because we saw fulfilment could be so much more elegant and efficient. There was a way to make it 21st century and not 19th century.
We work with some of the best minds in the country to make sure we never get complacent and we make sure all the people we work with understand our values:
Doing it better – there is always room for improvement.
Nick Vizor, Project Manager - Innovations of Freshu
31
May
Shipping to Russia can leave you seeing red if your papers are not in order. Apologies for the poor puns, its not funny really trying to send anything to Russia.
23
May
SKU stands for Stock Keeping Unit which is an individual item, such as a product or a service that is offered for sale. The item is represented by unique code specific to the company that sell the item. The SKU includes specific details about the product such as product size variation and unlike a barcode it is human readable.
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