Customer Demand

Customer Demand

Customer Demand

Same Day Despatch

Customer Demand

Packing Accuracy

Customer Demand

Items in Storage

Unrivalled Fulfilment for eCommerce

Smarter technology for better fulfilment

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Why choose us?

Our multiple locations and technology helps brands to manage all of their online fulfilment globally from any device instantly and simply.

We're proud and open about our fulfilment accuracy because we understand every mistake creates an unhappy customer.  

Our clients trust us to provide an order fulfilment service which consistently exceeds the most demanding customer expectations.

Our Reach

Global fulfilment if you need it, local if you don’t. Wherever you need to send orders,

with our worldwide fulfiment network we’ve got you covered.

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Our Story

James and James, two University of Cambridge process engineers, were amazed how poor the order fulfilment services were for online retail. They recognised great technology could revolutionise fulfilment, creating cost savings and providing  greater visibility.

Our software and fulfilment solutions are driven by a passion to leverage technology to provide a world-leading service - for our clients and their customers. 


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Our Integration

We believe integrating with us should be simple and seamless. Our cloud-based system provides you with comprehensive real time data from multiple channels and locations controlled through a single portal. Easily monitor live stock levels, manage lines and even alter processing orders.


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UK still top choice for eCommerce in Europe

The Brexit vote has caused a lot of uncertainty in the business world, and there are plenty of questions to be answered, but it won’t have any significant effect on trade. In fact, the UK is still the top choice for eCommerce fulfilment and remains the largest market for online shopping in Europe.

  • 27 June 2016
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Why online retailers must look past the initial cost of fulfilment to obtain its true value

Online retail is a competitive business, and while the industry continues to boom, eCommerce operations managers are working to balance tight budgets with growing customer expectations. Outsourcing fulfilment can be an efficient way to reduce these costs, but retailers can often be put off by the initial figures instead of considering the overall financial benefits when compared to pricey in-house operations. So, what are the key expenses to consider?

  • 21 June 2016
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James and James Recruits ex-Thomas Cook MD

We're delighted to announce that James and James have added Salman Syed, ex-Managing Director Thomas Cook, to its board. Salman brings with him a wealth of global leadership experience, having also held the positions of Head of Global Innovation and President at Premier Farnell plc where he led the build of Asia Pacific. Salman will be joining us as Non-Executive Director in order to further consolidate our position as a global player in the fulfilment industry.

  • 2 June 2016
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